Yyyyyy x. yyyyyy

Eager and dedicated Management Professional with years of diverse healthcare field experience in a variety of settings. Adept at working effectively in both independent and cross-functional team settings to provide customers and patients with a safe, healthy environment. Thrive in high-pressure and challenging environments that demand strict attention to detail. Seeking a Safety Manager or similar position that will allow for leverage of skills gleaned from background in occupation medicine and current role as a Chiropractor, as well as offer prospects for career growth.

Leadership | Attention to Detail | Goal Achievement | Time Management | Strategic Business Planning

Accounts Payable/Receivable | Health Insurance | Clinical Experience | Safety Processes | Patient Care Delivery

Occupational Healthcare & Administration | Communication | Team Player | Time Management

Practice Management Software Training | Microsoft Office

Flex Appeal, LLC Ÿ 2015-Present

Manager

• Work in a fitness center management and membership sales capacity
• Engage in important staffing measures including interviewing and hiring
• Lead software training, along with membership sales training and coaching
• Facilitate bi-weekly staff meetings to discuss policy and procedure amendments, as well as address ongoing customer service concerns
• Partake in continual customer service functions that serve to ensure high levels of satisfaction from current and prospective members
• Develop employee task lists to ensure seamless operations and guarantee high levels of staff accountability; optimize workflows to maintain high productivity levels
• Schedule equipment repairs and maintenance with third party vendors
• Prove vital in the hiring and training of new employees; also discipline and terminate staff members as necessary
• Effectively oversee and actively make suggestions during core marketing processes; succeeded in bolstering membership volume by 27% in 2015

Tobin Dobler, DC Ÿ 1997-Present

Chiropractic Physician

• Drive the effective development and operation of a solo chiropractic practice
• Lead marketing, advertising and public relations in order to achieve steady business growth
• Recruit, hire and train health care administration staff; discuss practice policies and safe workplace practices
• Handle health insurance coding, billing and collections; also oversee finances including Accounts Payable/Receivable

Concentra Medical Ÿ 2013-2015

Occupational Medicine

• Delivered holistic chiropractic services to injured workers in order to aid them in the healing process
• Effectively increased return-to-work rates by 14% in 2013
• Work with administrative staff and Case Managers to ensure treatment efficacy, emphasize safe work practices to patients, as well as aid them in the achievement of work return goals
• Developed and introduced evidence-based treatment practices to accelerate return rates
• Created an efficient, effective series of Home Care exercise programs promoted to prevent future patient injuries
• Also worked with Case Managers to align operations with utilization review standards

Yyyyyy x. yyyyyy

NorCal Medical Ÿ 2013-2014

Account Manager

• Handled four medical supply product lines and all related sales, marketing, order placement, and delivery processes
• Represented lines that covered off-the-shelf and custom orthopedic braces and supports
• Served as an effective intermediary in working with numerous medical specialists including Orthopedic Surgeons, Pain Management experts, Urgent Care, and both Physical and Occupational Therapists
• Boosted territory sales volume by 38% during first 10 months with Norcal
• Developed timely in-service presentations to capture Physician attention; also launched the use of an improved product demonstration and patient trial program that staff used to best display product qualities and benefits

Reno Hand Center, Ltd Ÿ 2008-2012

Manager

• Directed outpatient occupational therapy services; offered leadership in the areas of healthcare administration and business development
• Managed inventory and medical supply levels; also oversaw related processes such as ordering, stocking and Accounts Payable
• Monitored and supervised Accounts Receivable performance related to private insurance, Worker s Compensation and Medicare payers
• Supervised and supported scheduling to develop and implement optimized workflows
• Managed responsibilities such as insurance and patient billing, along with insurance credentialing and contracting
• Led marketing and In-service presentations in order to foster and sustain effective Physician relations
• Revitalized CPT billing processes to capture up $10K monthly in additional $ L-code billing revenue that was previously underreported
• Added volume and efficiency using a new scheduling program, which boosted monthly and annual revenue by 18%
• Increased reimbursement rates by tenaciously negotiating preferred provider contracts
• Crafted marketing efforts geared towards medical providers to grow the number of direct care referrals

Corporate Health Fairs:

NV Energy, Microsoft Licensing Corporation, Peppermill Hotel/Casino and Silver Legacy and Eldorado Hotel/Casino

Team Chiropractor Affiliations:

Reno Aces Baseball (2010), Reno-Tahoe PGA Tour (2001-2009), University of Nevada, Reno (2002-2006) and Reno Blackjacks Professional Baseball (2001-2003)

Guest Speaking Engagements & Healthy Back Workshops:

Sierra Nevada PGA, Ralston Massage School, Barnes & Noble Bookstores, Double Diamond Athletic Club and Junior League

Doctor of Chiropractic, Palmer College of Chiropractic-West

Bachelor of Science, Kinesiology, Minor: Business Management, University of Nevada, Reno

Licensure, Chiropractic Physicians Board of Nevada (No: B677)