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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Driven, focused, and hard-working Strategic Leader with 15+ years of experience and a proven ability to lead others and oversee daily operations within the automotive industry. Experienced in leading cross-functional teams, implementing streamlined operating procedures focused on improving productivity, and managing automotive financing logistics. Highly adept in increasing organizational revenue in addition to maintaining strong communication with co-workers, vendors, clients, and members of management.
Key Competencies
Dealership Operations Strategy Implementation Sales/Business Development Report Generation |
Inventory Management Team Leadership Customer Service Financial Operations |
Attention to Detail Sub-Prime Lending Complex Problem Solving Process Improvement |
Education
General Manager/Dealer Academy
National Automobile Dealers Association, McLean, VA
College Coursework-Business Management
Ashworth College, Norcross, GA
Professional Experience
Heritage VW West Atlanta, Atlanta, GA November 2015-June 2016
General Sales Manager
Directed day to day operations within a fast-paced luxury care dealership with a focus on increasing productivity and operational revenue
Supervise cross-functional team members which requires providing individualized and group training in addition to managing complex employee relations issues
Generate both monthly and yearly financial forecasts related to unit sales, gross profit metrics, and departmental metrics in addition to monitoring inventory levels
Facilitate daily operational tasks such as reviewing daily balance sheets, conducting comprehensive sales meetings, and overseeing customer service levels
Mercedes Benz South, Atlanta, GA July 2013-November 2015
Finance Manager
Managed financial operations within the dealership which included assisting customer inquiries in regards to financing and completing the funding process within 48 hours
Gained an expert level knowledge of sub-prime luxury financing which resulted in achieving an average of $2,468 per deal which surpassed national averages/trends
Played a lead role in improving the dealership rating from a 4 to 1 within a 2-year timeframe along with achieving approximately 80% above average monthly penetration for ancillary products
Recognized as the holder of the highest per average deal throughout the entire Berkshire Hathaway Automotive Group
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Professional Experience Continued:
Heritage Auto Group, Lithia Springs, GA December 2011-July 2013
Sub-Prime Finance Manager
Coordinated financial operations within a successful automotive group with a concentration on assisting high-risk customers with automotive financing
Provided training to new sales staff members and complete daily check-ins, negotiated pricing on new and/or used vehicles, and maintained communication with lenders
Selected to appear in bi-weekly television commercials aimed at explaining the sub-prime program due to an exceptional level of program knowledge
Fresh Auto, Austell, GA January 2006-December 2011
General Manager
Managed operations within a successful automotive dealership which consisted of analyzing financial statements, supervising team members, and facilitating daily meetings
Utilized superior communication abilities to identify and diffuse escalated customer service situations along with leading the implementation of an internet sales department
Apex Financial Services, Atlanta, GA January 2002-January 2006
Vice President, Sales
Acted as a member of executive management for a large-scale financial services organization which centered around managing a pipeline of loans totally up to $10 million in monthly volume
Supervised a team of 12 staff members, provided guidance to executive team members, and directed human resources operations such as compliance, hiring, and termination
Guided both new and existing clients on real estate purchasing options, assisted in choosing financing options, and ensured a high level of customer satisfaction at all times
Additional Professional Experience Includes:
Sales/Sales Manager, Baker Jackson Nissan, 1999-2002
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, my professional qualifications include a strong background in leadership and Automotive General Manager roles with experience in devising innovative strategies, overseeing the implementation of sales/business development initiatives, and supervising cross-functional teams. In addition, I have a demonstrated ability to maintain positive rapport with others, increase organizational revenue, and provide training to new staff members.
To complement my professional experience, I also possess stellar interpersonal and communication skills with an impressive educational background which includes the completion of General Manager/Dealer Academy from the National Automobile Dealers Association.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
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