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Katrina L. Pierson
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Field Leader / District Manager
Profile
Successful Rite Aid Pharmacy manager focused on achieving and surpassing service, operational and financial objectives driving the Rite Aid Experience
Achieved 106% of sales growth plan within first year as Rite Aid Pharmacy Store Manager
Expertise in company standards and operating priorities of Safety, Care, Presentation, and Efficiency critical to consistent delivery of world-class service
Actively participate in Leadership Essentials program
Numerous years of earlier retail management experience, with track record of generating results
Progressed to manage highest-revenue store in district within 6 months of joining CVS Pharmacy
Successfully steered entire store relocation and spearheaded seamless transition through acquisition during tenure as manager with CVS Pharmacy
Dynamic leadership skills vital to effectively steering field/district operations across multiple stores to optimize bottom-line performance; comprehensive background spanning human resources, sales, service, merchandising, pricing, inventory, and ordering through security, shrink control, payroll, bookkeeping, cash handling, banking, and P&L
Excel in strategically prioritizing, planning and managing workflow/operations to maximize use of time and resources, control costs and meet aggressive goals
Professional Background
Store Manager, Rite Aid Pharmacy-Stockton, CA 2015-Present
Drive store operations to deliver results across key performance metrics; increased sales 6% over plan in first year by implementing strategies to boost efficiencies and store presentation
Demonstrate Care in effectively mentoring new store managers to address and resolve complex HR issues and providing training/education in management responsibilities, policies and procedures
Participate in Leadership Essentials program; assume active role in improving district attestation results as well as improving One Trip Refill and QA<15 minutes performance
Store Manager, CVS Pharmacy-Stockton, CA 1989-2015
Recruited for store management and rapidly progressed to manage highest sales volume store, with responsibility for entire operations through P&L
Successfully hired, built and led dynamic team of 60 employees to achieve critical performance goals in compliance with policies and procedures; included performance evaluations and corrective actions
Effectively coordinated and steered store relocation, including all crew and merchandising; led team through flawless transition during acquisition
Expertly managed payroll and shrink to control costs and maximize profits
Promoted customer-focused environment and delivered exceptional service as key strategies for building loyalty and growing sales
Assistant Store Manager, Walgreens-San Francisco, CA 1988-1989
Collaboratively steered store operations spanning human resources and financial-related functions through ordering and security; held full accountability for store operations in Manager s absence
Effectively hired, trained, scheduled, and supervised team members
Proficiently handled pricing, cash handling, bookkeeping, and banking
Education
Financial Services Assistant-Banking Degree, District One Technical Institute-Eau Claire, WI
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