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Katrina L. Pierson


0000 xxxxxx xxxx , xxxx , xxxxx 00000



Field Leader / District Manager





  Successful Rite Aid Pharmacy manager focused on achieving and surpassing service, operational and financial objectives driving the Rite Aid Experience

  Achieved 106% of sales growth plan within first year as Rite Aid Pharmacy Store Manager

  Expertise in company standards and operating priorities of Safety, Care, Presentation, and Efficiency critical to consistent delivery of world-class service

  Actively participate in Leadership Essentials program

  Numerous years of earlier retail management experience, with track record of generating results

  Progressed to manage highest-revenue store in district within 6 months of joining CVS Pharmacy

  Successfully steered entire store relocation and spearheaded seamless transition through acquisition during tenure as manager with CVS Pharmacy

  Dynamic leadership skills vital to effectively steering field/district operations across multiple stores to optimize bottom-line performance; comprehensive background spanning human resources, sales, service, merchandising, pricing, inventory, and ordering through security, shrink control, payroll, bookkeeping, cash handling, banking, and P&L

  Excel in strategically prioritizing, planning and managing workflow/operations to maximize use of time and resources, control costs and meet aggressive goals


Professional Background

Store Manager, Rite Aid Pharmacy-Stockton, CA 2015-Present

  Drive store operations to deliver results across key performance metrics; increased sales 6% over plan in first year by implementing strategies to boost efficiencies and store presentation

  Demonstrate Care in effectively mentoring new store managers to address and resolve complex HR issues and providing training/education in management responsibilities, policies and procedures

  Participate in Leadership Essentials program; assume active role in improving district attestation results as well as improving One Trip Refill and QA<15 minutes performance


Store Manager, CVS Pharmacy-Stockton, CA 1989-2015

  Recruited for store management and rapidly progressed to manage highest sales volume store, with responsibility for entire operations through P&L

  Successfully hired, built and led dynamic team of 60 employees to achieve critical performance goals in compliance with policies and procedures; included performance evaluations and corrective actions

  Effectively coordinated and steered store relocation, including all crew and merchandising; led team through flawless transition during acquisition

  Expertly managed payroll and shrink to control costs and maximize profits

  Promoted customer-focused environment and delivered exceptional service as key strategies for building loyalty and growing sales


Assistant Store Manager, Walgreens-San Francisco, CA 1988-1989

  Collaboratively steered store operations spanning human resources and financial-related functions through ordering and security; held full accountability for store operations in Manager s absence

  Effectively hired, trained, scheduled, and supervised team members

  Proficiently handled pricing, cash handling, bookkeeping, and banking




Financial Services Assistant-Banking Degree, District One Technical Institute-Eau Claire, WI

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