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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ~


Career Profile


Driven, focused, and hard-working Strategic Leader with a background in overseeing daily operations within fast-paced environments throughout a variety of industries. Experienced in managing large-scale programs, implementing/developing innovative operational strategies, performing detailed marketing analysis, and leading cross-functional teams. Highly adept in improving organizational productivity in addition to maintaining strong communication with others.


Key Competencies



Higher Education Teaching Project Management Training / Development Policy Development

Quality Assurance/Management Cost & Waste Reduction Team Leadership

Federal/State Regulatory Compliance Lesson Plan Development Budget Management

Marketing/Advertising Risk Analysis Process/Compliance Auditing Program Management


Professional Experience

AltaMed Health Services Corporation November 2008-June 2013

Center Manager, Senior Buena Care PACE (2011-2013)

Program Director, Adult Day Health Care (2008-2011)

  Directed day to day operations within a nursing home/elderly care environment with a focus on increasing productivity and resident satisfaction levels

  Oversee program operations for a program aimed at preventing premature nursing home placements through the effective management of cases and medical services

  Supervised a team of medical staff members which included overseeing care quality levels, providing staff training, and handling complex operational issues

  Managed a complex operational budget, forecasted revenue expectations, and implemented cost saving strategies

  Utilized superior communication and interpersonal abilities to negotiate vendor contracts, improve program operations, and increase team morale


Hall s Residential Manor October 2005-March 2010


  Owned and operated a successful residential care facility for elderly individuals which included implementing care plans and monitoring patient care quality

  Recruited and trained new team members, ensured the facility was compliant with federal/state healthcare regulations, and created team work schedules

  Handled administrative operations which included purchasing supplies, generating accounting reports, processing staff payroll, and managing inventory

  Played a lead role in the creation of marketing/business development strategies along with creating innovative advertising campaigns

  Instrumental in implementing both group and individual team metrics, analyzing staff performance, and consistently improving employee morale


Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ~


Professional Experience Continued:

Kaiser Permanente April 1995-September 2005

District Sales Manager, Medicare and State Programs

  Supported sales operations within a successful pharmaceutical company with a focus on clients located in central California

  Worked directly with the Medicare Management Team during the development and implementation of client sales plans, reviewed group business goals, and consistently evaluated the sales process to ensure efficiency

  Managed an annual budget and set acquisition cost targets in place, motivated staff members, and performed comprehensive market research




Community College Teaching Certificate

California State Dominguez Hills

Teaching Internship: HS 26, Introduction to Gerontology (September 2014-December 2014)


Master of Science, Gerontology

University of La Verne, La Verne, CA


Master of Health Administration

University of La Verne, La Verne, CA


Bachelor of Science, Marketing

University of Illinois, Chicago, IL



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