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0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ~ abc@xyz.com
Career Profile
Driven, focused, and hard-working Strategic Leader with a background in overseeing daily operations within fast-paced environments throughout a variety of industries. Experienced in managing large-scale programs, implementing/developing innovative operational strategies, performing detailed marketing analysis, and leading cross-functional teams. Highly adept in improving organizational productivity in addition to maintaining strong communication with others.
Key Competencies
Higher Education Teaching Project Management Training / Development Policy Development
Quality Assurance/Management Cost & Waste Reduction Team Leadership
Federal/State Regulatory Compliance Lesson Plan Development Budget Management
Marketing/Advertising Risk Analysis Process/Compliance Auditing Program Management
Professional Experience
AltaMed Health Services Corporation November 2008-June 2013
Center Manager, Senior Buena Care PACE (2011-2013)
Program Director, Adult Day Health Care (2008-2011)
Directed day to day operations within a nursing home/elderly care environment with a focus on increasing productivity and resident satisfaction levels
Oversee program operations for a program aimed at preventing premature nursing home placements through the effective management of cases and medical services
Supervised a team of medical staff members which included overseeing care quality levels, providing staff training, and handling complex operational issues
Managed a complex operational budget, forecasted revenue expectations, and implemented cost saving strategies
Utilized superior communication and interpersonal abilities to negotiate vendor contracts, improve program operations, and increase team morale
Hall s Residential Manor October 2005-March 2010
Administrator/Owner
Owned and operated a successful residential care facility for elderly individuals which included implementing care plans and monitoring patient care quality
Recruited and trained new team members, ensured the facility was compliant with federal/state healthcare regulations, and created team work schedules
Handled administrative operations which included purchasing supplies, generating accounting reports, processing staff payroll, and managing inventory
Played a lead role in the creation of marketing/business development strategies along with creating innovative advertising campaigns
Instrumental in implementing both group and individual team metrics, analyzing staff performance, and consistently improving employee morale
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ~ abc@xyz.com
Professional Experience Continued:
Kaiser Permanente April 1995-September 2005
District Sales Manager, Medicare and State Programs
Supported sales operations within a successful pharmaceutical company with a focus on clients located in central California
Worked directly with the Medicare Management Team during the development and implementation of client sales plans, reviewed group business goals, and consistently evaluated the sales process to ensure efficiency
Managed an annual budget and set acquisition cost targets in place, motivated staff members, and performed comprehensive market research
Education
Community College Teaching Certificate
California State Dominguez Hills
Teaching Internship: HS 26, Introduction to Gerontology (September 2014-December 2014)
Master of Science, Gerontology
University of La Verne, La Verne, CA
Master of Health Administration
University of La Verne, La Verne, CA
Bachelor of Science, Marketing
University of Illinois, Chicago, IL
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