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Key Contributor & Effective Leader with 20+ years of experience in pharmaceutical roles with significant experience in leading teams, building rapport with patients, and dispensing prescribed medication. A keen ability to identify and introduce new tools for cost/time savings and efficiency improvements. Equipped with a keen ability to counsel others and build relationships with co-workers, customers/patients, and members of management.
Customer Service Medication Therapy Management Coaching/Training Patient Education
Controlled Substances Opiate Management Drug Interactions Side Effect Management
Pharmacotherapy Knowledge Regulatory Standards Quality Assurance HIPAA Regulations
Direct daily administrative operations within a fast-paced environment with a concentration on reviewing, compounding, and dispensing customer prescriptions
Ensure internal and regulatory standard procedures are consistently followed along with checking prescriptions for drug interactions, appropriate dosage, allergies, and contra-indications
Provide guidance and coaching to customers in regard to medication usage and potential side effects, make recommendations to clinical programs based on customer medical needs, and utilize medication dispensing tools to manage customer medications
Review and resolve insurance and/or billing issues, assist customers with inquiries regarding over the counter medication, and administer specialized services related to diabetes, asthma, smoking cessation, and blood pressure management
Person in Charge/Pharmacist, K-Mart Pharmacy, 2002-2004
Pharmacist, CVS Pharmacy, 1998-2002
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