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Driven, focused, and knowledgeable Strategic Leader with 20+ years of experience and a proven ability to lead others and oversee daily sales operations within fast-paced environments. Experienced in managing key client accounts, completing forecasting/cold-calling tasks, diffusing escalated client service situations, and building effective sales teams. Highly adept in improving operational revenue in addition to maintaining strong communication with sales team members, clients, and members of executive management.

Sales/Business Development Outside Sales Strategies Staff Training Contract Negotiation

Prospecting Techniques Cold-Calling Relationship Management Customer Retention

Process Improvement B2B/B2C Consultative Sales Time Management

  Directed day to day sales logistics within a fast-paced environment with a concentration on increasing productivity and operational efficiency levels

  Designed and implemented innovative sales strategies focused on increasing sales revenue and improving client relationships

  Reviewed and diffused escalated client situations, identified potential clients within the territory, and consistently increased productivity levels

  Supervised a team of approximately 54 Sales Representatives, a Trainer, and 2 Key Account Representatives while maintaining sales of over $12 million annually

  Reviewed and diffused escalated operational issues which required a significant understanding of customer service strategies and best practices

  Supported financial logistics within the division which included creating annual financial forecasts/budgets and monitoring financial metrics

  Recruited, trained, and mentored new staff members in regard to selling strategies, enhancing commissions, and overcoming client objections

  Successfully doubled sales every 5 years, doubled staffing every 5 years, and grew cornerstone accounts by $2 thousand per month for 5 consecutive years

  Oversaw sales and business development logistics within the organization which centered on identifying potential clients and building positive relationships with existing clients

  Built a successful sales team consisting of 34 Sales Distributors which required growing the team from 12 individuals to 34 in a span of 3 years along with growing sales from $1.2 million to over $3.1 million

  Recruited and trained new sales team members, scheduled meetings with potential clients, and diffused escalated client account issues