Performance Driven Operations and Warehouse Manager, with exceptional track record in overseeing Transportation, Distribution and Sales Activities, seeking a challenging assignment

Dispatching | Fleet Operations Scheduling | Workforce Supervision| Class A License | Driver Supervisor | Warehouse Management | Route Management/Adjustment | Vehicle Inspection| Safety/Traffic Law Investigation | Employee/Contractor Training | Customer Interaction and Support | Transportation Operations Monitoring| Vehicle Utilization/Oversight/Maintenance Schedules Management | Sales Management | Oral/Written Communications | Problem Analysis | Decision-Making | Budget Oversight | Microsoft Operating Systems/Word, Excel and Outlook Programs

  Long-term experience in multiple areas of management, operations, sales and customer service within the transportation industry, including five years of Operations Management-Distribution, five years of experience as a Dispatcher, ten years experience in Warehouse Management and twenty-four years of service as a Class A Driver

  Exceptional capabilities in overseeing local dispatching of mail transportation/distribution vehicles on scheduled as well as non-scheduled activities; continually assure highest levels of efficiency and timeliness of service delivery

  Demonstrated leadership capacity and subject matter expertise in transportation and logistics actions; highly knowledgeable in managing routes, managing overtime assignments, adhering to all aspects of contractual agreements, and interacting with union management to mitigate grievances in support of a harmonious workplace

  Motivated, hands-on manager who excels in directing activities, steering crucial decision-making meetings, guiding planning initiatives and developing/maintaining excellent relationships; expertly manage all aspects of timekeeping, including overtime and Holiday assignments, diligently scrutinizing overtime to reduce/eliminate overtime creep

  Skillfully ensure work hours are charged to appropriate entity and review leaves of absence including sick leaves to assure compliance with prevailing agreements; continually ensure optimization of work performance by individuals in different work categories to maximize work contributions

  Continually communicate with dock supervisors to ensure highest levels of service delivery and regularly communicate with customers to assure satisfaction; also provide training and guidance on processes, observe driving activities and develop remediation strategies as necessary, and oversee multiple safety-related areas and issues

• United States Postal Service/National Safety Council: One Year Safe Driving Award, 2006
• Atlas Van Lines: Top Achiever, 1990
• Rancho Cordova Elks Lodge, Exalted Ruler (President), 1997-1998

United States Postal Service, West Xxxxxx, CA

2004 Present

Supervisor, Transportation Operations

       Expertly ensure that all mail routes area serviced appropriately; assess overtime usage and Holiday assignments, performing any needed scheduling adjustments while assuring adherence to the Local Agreement and ensuring that craft employees do not exceed legal Hours of Service.

       Collaboratively interact with union leadership regarding any scheduling issues/concerns in support of reducing/mitigating grievances.

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       Skillfully utilize TACS on daily basis to ensure proper charging of work hours, review unauthorized overtime to reduce incidences of creeping overtime , input all approved requests for leave(s), review any clock ring errors/missing time and perform needed corrections.

       Also employ ERMS to review call-in log and make needed scheduling adjustments in response to sick calls; also review sick leave activities and take appropriate actions to remediate incidents of irregular attendance.

       Diligently manage overtime work activities to maximize use of straight-time employees for unscheduled service, ensure that all FTR employees working overtime are utilized efficiently and that PTFs are monitored to ensure being relieved of overtime work hours as quickly as possible to reduce overtime hours.

       Ensure strong communication/cooperation with dock supervisor and MDO to ensure achievement of needs of service; also work diligently with customers to ensure meeting of requirements concerning unscheduled service and equipment and communicate on consistent basis with Express Mail unit to ensure delivery of Express Mail on timely basis.

       Expertly provide training for 204Bs on scheduling transportation for unscheduled customer needs and methodologies for managing unscheduled absences in cost efficient/timely manner; also train on computer utilization concerning tour report, dispatch logs, TACS and ERMS.

       On daily basis observe employee work performance, including driving practices, and, as needed, provide counsel/coaching regarding any employee deficiencies; also perform daily security audits to account for all vehicles and deliver weekly safety briefings/feedback sessions to ensure that all employees remain current.

       Work closely with employees to encourage involvement with various opinion surveys, ensure that new hires receive proper training, including working with Ad-Hoc DSIs to provide road tests/vehicle familiarization on all vehicles; process completed documentation for road tests/training according to regulations.

       Regularly monitor Key Cabinets and Key Sign-out Log to account for all station keys.

Lawrence Graham Trucking Inc. Xxxxxx, CA

1995 - 2004

Operations Manager, Warehouse Manager, Driver Supervisor, Dispatcher, Driver

       In this assignment was responsible for daily business operations, including opening/closing of facility, overseeing training as well as work performance of staff, implementing/enforcing safety practices and routing/dispatching of inbound and outbound materials.

       Additionally oversaw warehouse security, building and security maintenance, and interacted with multiple civil agencies; also provided exceptional customer service and managed incoming telephone activities.

C.R. Graham and Sons Transfer Xxxxxx, CA

1979 - 1986

Sales Manager, Class A Truck Driver

       For this agent organization of a major national moving organization, received excellent corporate training and successfully oversaw sales activities; recognized by organization as a National Top Achiever.

       Was also responsible for transporting transported household goods on long-haul assignments; recorded 600,000 accident-free miles while providing safe transportation, carefully maintaining vehicles and assuring compliance with all prevailing regulations/laws.

       Additional taskings included working within budget parameters and performing broad-based dispatching activities.

Acting Supervisor, Transportation Operations, 2005

Hazardous Materials Handling for Mail Processing, 2005

Freightliner 7 & 11 Ton Cargo Van Operator Familiarization, 2005

Driver Training Orientation, 2004

Orientation for New Employees: Postal Career, 2004

New Employee Training: Career Basics, 2004

Workplace Violence Awareness, 2004

OSHA Notification: The Safety Deck, 2004

The New Sexual Harassment Quiz, 2004