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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 ● (xxx-xxx-xxxx ●

Project Manager

Team Leadership ~ Stakeholder Management ~ Problem Solving ~ Process Improvement

Full SDLC Management ~ Risk Mitigation & Management ~ Client Relations ~ Budget Compliance




         PMI-Certified Project Manager offering 20 years of experience with Fortune 500 companies and specializing in banking and financial services.

         Offer substantial end-to-end project management experience with the ability to identify requirements, allocate resources, and facilitate delivery within timeline, scope, and budget constraints.

         Excel at interfacing with key stakeholders to propel forward-moving efforts, contain costs, and fuel continuous improvement.

  • Extremely well-versed in Waterfall project methodologies, PMBOK framework, change management, project portfolio management (PPM) best practices, and Six Sigma approach.

         Possess a polished blend of team-building, coaching, mentoring, documentation, and problem solving skills.

         Adept at navigating complex projects throughout the entire lifecycle and leading teams in implementing solutions which advance business growth, productivity, and competitive positioning for large corporations.

         Highly effective communicator; able to coordinate, empower, and guide cross-functional teams in accomplishing objectives and meeting critical deadlines in a fast-paced, high-growth, and diverse environment.

         Skilled at strategic planning, vendor management, delivering executive-level presentations, and leveraging appropriate project and delivery methodologies to optimize outcome.


Professional Experience


TEKsystems (client: Bank of America), Charlotte, NC 2014 to 2015

Project Manager Infrastructure Engineering, Global Information Security

         Spearheaded design, development, and implementation of multifactor authentication initiative to mitigate internal and external access threats to bank's information systems and infrastructure.


Carlisle & Gallagher Consulting Group, (client: Bank of America), Charlotte, NC 2014

Change Manager Legacy Asset Services

         Supported project work streams through PMO processes and PEGA process inception and requirements collection to maintain rigorous compliance with Dodd Frank Consumer Protection Act.


Change Manager Channel Service and Fulfillment Change Management (2013)

         Oversaw Cash Pro Online and Automated Clearing House (eCommerce) project to deliver a secure, user-friendly, efficient, and scalable online payment solution.


Ettain Group, Charlotte NC 2008 to 2013

Change Manager (2012 to 2013)

         Supported, fortified, and enforced bank security by implementing web-based malware solutions to protect network from external threats and vulnerabilities as part of social engineering countermeasures in GIS.


Change Manager Corporate Treasury Infrastructure and Transition (2010 to 2012)

         Steered Sybase to Oracle mid-range platform migration to run multiple processes without constraints imposed in other shared BAC environments.

         Efficiently converted BAC processes from Sybase to Teradata to consolidate processing of derivatives to single platform.


Continued ►



Professional Experience continued Yyyyyy x. yyyyyy


         Migrated CTDM and insurable risk production processing and all databases to new server platforms to achieve transparent reporting and efficient exposure management.

         Marshaled upgrade to SQL 2008 on all DDL servers and subsequently converted DTS packages.


Risk Technology Project Manager (2008 to 2009)

         Championed ECRIS (Enterprise Credit Risk Information System) database migration at Merrill Lynch.


APEX Systems, (clients: Bank of America & Wachovia), Charlotte, NC 2006 to 2008

Technical Delivery Manager (2008)

         Accomplished successful delivery of mission-critical projects to migrate client data (information, transaction and historic) from ABM / AMRO Bank Trade to Bank of America

         Successfully established Trade Line conversion bridges between ABN BankTrade and BAC Trade Line applications to minimize impact to LaSalle trade clients and Bank of America trade clients.


Technical Project Manager (2007)

         Installed Ward Analytics and BEZ programs to improve support of monitoring requirements of Teradata platform, reduce total cost of acquisition, and enhance efficiency of applications.

         Navigated planning and implementation of Teradata back-up archive and recovery system utilizing bank s Richmond and Kansas City data centers.


Change Manager (2006 to 2007)

         Shepherded rapid deployment of new web-based application for Human Resource Managers (Global HR Executive Dashboard).

         Governed full life cycle planning and implementation of request management tool (Peregrine Workflow) to enhance HR reporting through software customization.


Wachovia Bank, Charlotte, NC 2005 to 2006

IT Senior Project Manager Messaging Services and Compliance (contractor)

         Consolidated six legacy NT4 Assentor Systems into single upgraded system as part of ISR3 initiative.

         Drove migration of Corporate Investment Banking (CIB) and Finet (Brokers) from Lotus Notes to Exchange 2003.


TM Floyd (client: Blue Cross, Blue Shield of South Carolina), Columbia, SC 2003 to 2005

Project Lead

         Aligned, mobilized, and empowered team in completing timely and budget-compliant IPW print management system implementation.

         Commanded HIPAA X12 compliancy Sybase upgrade utilized by TRICARE, BCBSSC Commercial, and CIMR lines of business, as well as subsidiaries such as Companion Technologies.

         Guided design, development, implementation, and monitoring of new healthcare ID card system s hardware and software.


Xerox Corporation, Rochester, NY 1996 to 2002

Advanced Global Project Manager (1997 to 2002)

Advanced Services Project Manager (1996 to 1997)

         Directed $10M contract to develop and deploy multi-state customer service process in support of enterprise-wide document print, publishing and imaging assets.

         Project-managed $5M bill print and VPN initiative for Enterprise car rental business spanning 1,500 satellite locations nationwide.

         Orchestrated 10 strategic planning initiatives that generated $80M+ in revenue within three years.

         Winner of 1997 Malcolm Baldridge Service Award for Excellence.


Education & Certifications


Master of Arts, State University of New York, Brockport, NY

Bachelor of Science, State University of New York, Brockport, NY

PMP Certified, Project Management Institute

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