Employee-Centric Leader Who Offers Solutions-Driven Relationship Development for Insightful HR-Based Results

Human Resources ￨ Full Employee Recruitment Cycles ￨ Multidisciplinary Team Building

Talent Pipeline Development ￨ Talent Management ￨ Trends Tracking ￨ Diversity / Inclusion

Employee Relations ￨ New Hire Orientation ￨ Training / Development ￨ Coaching / Mentoring

Strategic Analysis / Planning ￨ Multi-Process Optimization ￨ Regulatory Compliance ￨ Communications

Results-Generating Human Resource Executive who consistently promotes optimal employee relations by driving quality-focused standards and empowering a synergistic workforce to maximize an employer s success. Ambitious Self-Starter who maintains up-to-date knowledge of wide-ranging industry trends to collectively address workforce design and affect positive company change, and who aligns awareness of cultural, economic, and social matters to deliver strategies to enhance operations performance. Excellent Communicator who builds dynamic industry relationships with multicultural decision-makers and multi-site business teams while leading professional peers by example and with ethics and integrity.

  Proactively responding to and resolving employee performance issues.

  Driving strategic decision-making success in culturally diverse workplaces.

  Seamlessly managing team training, coaching, and communications activities.

  Empowering associates to succeed by supporting The Golden Rule philosophy.

  Cross-functionally collaborating with key peers to promote excellence in team building.

  Delivering solid operational performance while implementing strategic business solutions.

  Actively upholding cutting-edge business skills and up-to-date HR industry trends awareness.

  Using coaching templates to track associate progress and consistently promote team-centric goals.

  Expertly administering a fair and thoughtful recognition program to reward outstanding associates.

  Providing hands-on leadership support always willing to go the extra mile to surpass the status quo.

Macy s, Inc., Various CA Locations

(2015 2018)

District Human Resource Manager

Capitalized on the opportunity to lead forward-thinking Human Resource operations across a high-volume LA District North with 15 stores encompassing the areas of Northridge, CA ($59 million, 300 associates), Valencia / Santa Clarita ($38 million, 238 associates), and Simi Valley ($17 million, 132 associates). Led staffing, talent management, pipeline management, training / development, retention, and compensation and benefits. Served as an integral business partner to the stores executive teams with a continued commitment to driving volume and service levels within a competitive retail environment. Actively acquired, developed, and retained top talent while expertly aligning the workforce with business goals.

Key Accomplishments

  Continually promoted a culture of excellence, engagement, and personal responsibility.

  Honored as District Human Resource Manager of the Month four times from 2015 to 2017.

  Achieved Best District Business Partner twice by the District Functional Team in 2016 and 2017.

JCPenney, Inc., Xxxxxx, CA

(2005 2015)

Manager Human Resources (2014 2015)

Manager Merchandise Execution / Operations (2010 2014)

Multi-Divisional Sales Manager (2006 2010) ￨ Area Sales Manager (2005 2006)

Utilized broad scope of industry knowledge toward directing all facets of Human Resource operations, including continually building and sustaining mutually beneficial relationships with corporate office, regional office, and mall office personnel to develop a strong business presence with highly qualified team members dedicated to driving store success. Consistently identified new team building, sales, and marketing opportunities via collaborations with leadership staff.

Key Accomplishments

  Achieved OSAT score of 80% vs. 77% district and company 76%.

  Created a strong linkage between the store s and team s performance.

  Exceeded credit goals 3%, gift card sales 17%, and .com acquisition 10%.

  Received Thank You score of 97% vs. district 95% and companywide 96%.

  Ranked #5 in district of 16 in 2014 with an overall gain of 4% over previous year.

  Successfully trained new managers in Human Resource and Merchandise Operations.

  Developed a positive One Team, One Mission store environment via town hall meetings.

  Created leadership and supervisory competencies to promote eight associates to leadership roles.

Restoration Hardware, Thousand Oaks, CA ￨ Westlake, CA

(2004 2005)

Store Manager

Played a vital role in driving new business development within fast-paced retail operations generating $20 million annually, including directing all facets of team building, training / development, merchandising, inventory control, and loss prevention in areas of risk management, physical security, store cash controls, and inter-store communications.

Key Accomplishments

  Successfully increased sales volume to $5+ million.

  Recruited, trained, mentored, and managed a service-centric team of 15.

  Led staff professional development efforts, including promoting three associates to manager roles.

Moorpark Community College

Undergraduate Business / Commerce Studies

Notary Public State of Xxxxxx

Member, National Notary Association

Excellent Professional References Provided Upon Request

Date

Hiring Agent Name

Company Name

Address

City/State/Zip Code

Dear__________________:

I am exploring a new career opportunity within a challenging [ Insert Job Title ] role, and I believe that I can make a positive contribution to your success.

To acquaint you with my background, I offer proven talents in Human Resource Operations, Full Employee Recruitment Cycles, Talent Pipeline Development / Management, Multidisciplinary Team Building, New Hire Orientations, Training / Development, and Coaching / Mentoring. I am also well-versed in Strategic Analysis / Planning, Trends Tracking, Multi-Process Optimization, Diversity / Inclusion, Regulatory Compliance, and Communications, among other areas.

Recently, as a District Human Resource Manager for Macy s, Inc., I expertly led targeted Human Resource operations across a high-volume LA District North with 15 stores encompassing the areas of Northridge, CA ($59 million, 300 associates), Valencia / Santa Clarita ($38 million, 238 associates), and Simi Valley ($17 million, 132 associates). Within this role, I successfully oversaw all staffing, talent management, pipeline management, training / development, retention, and compensation and benefits, as well as serving as an integral business partner to the stores executive teams with a continued commitment to driving volume and service levels within a competitive retail environment. Furthermore, I actively acquired, developed, and retained top talent while expertly aligning the workforce with key business goals.

A sample of my accomplishments included:

  Continually promoting a culture of excellence, engagement, and personal responsibility.

  Attaining District Human Resource Manager of the Month four times from 2015 to 2017.

  Achieving Best District Business Partner twice by the District Functional Team in 2016 and 2017.

As this is just an example of my abilities, please refer to my enclosed resume for additional human resource, area operations, and sales leadership roles.

I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you soon.

Sincerely,

Yyyyyy x. yyyyyy