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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Experienced administrative and operations professional with several years of experience within high-stress environments with a keen ability to lead others and increase organizational efficiency. Experienced in overseeing daily logistical operations, managing large-scale programs, and ensuring a high level of client satisfaction at all times. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively managing high-level projects.


Key Achievements


         Financial Management

         Policy Development

         Coordinating Events

         Vendor Management

         Team Leadership

         Strategy Development

         Program Management

         Coaching/Training Others

         Process Improvement

         Time Management

         Complex Problem Solving

         Attention to Detail


Professional Experience

Towson University Swimming August 1998-October 2015

Director of Operations (2013-2015)

  Directly managed several administrative and operational functions within a fast-paced environment with a focus on increasing organizational efficiency and productivity

  Oversaw the recruitment of superior athletes throughout the country which required devising travel schedules/itineraries in addition to creating recruitment visit budgets

  Coordinated all game day operations which required a stellar level of organizational ability and required facilitating travel logistics such as lodging, transportation, food, and rentals

  Handled several administrative functions such as maintaining detailed departmental records along with working closely with school administration

  Acted as the Head Diving Coach (Men s and Women s) throughout entire tenure and achieved 17 winning seasons in addition to exceeding all previous school records

  Awarded Coach of the Year in 2013


Administrative Assistant (1998-2013)

  Successfully managed all daily operations within the swimming program with a focus on providing assistance to current coaching staff members

  Performed complex data entry, created correspondence, and played a lead role in coordinating fundraising and fostering positive rapport with both alumni and community members


Tigerfish Aquatic Club August 1998-November 2015

Program Director

  Utilized superior administrative acumen to successfully develop and oversee a successful USA swim team program which included swim team, swim lessons, and a Master s team

  Created unique marketing/branding materials, grew the program from 40 families to over 250 families within 3 years, and handled all financial functions such as AP/AR

Additional Professional Experience Includes: Manager, Dulaney Swim Club




Bachelor of Science Degree, Springfield College, Springfield, MA

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