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From The Writers At The Resume Writing Group, Inc.
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YYYYYY X. YYYYYY
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xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx abc@xyz.com
Summary of Qualifications
Personable leader with a consistent, proven track record of exceeding performance objectives.
Outstanding customer service and communication skills, gaining the trust, confidence and respect of key stakeholders, including clients and co-workers.
Sound judgment and a work history of proactively identifying and resolving problems in real time.
Solid time management, attention to detail and organizational skills, including prioritizing tasks.
Demonstrated ability to work well independently as well as part of a team.
Proficient with Microsoft Office Suite.
Education and Training
Bachelor of Arts (BA), Liberal Studies, Florida International University Miami, FL; earned 2015
Earned Dean s List honors on multiple occasions for exceptional academic performance.
Work Experience
Express Service Technician/Driver, Mercedes-Benz Cutler Bay Miami, FL Feb. 2016-Present
Build and maintain rapport with customers and colleagues in a fast-paced environment.
Communicate effectively with customers both in person and over the telephone.
Identify and resolve problems associated with customer vehicles, including performing safety inspections.
Showcase diplomacy and tact to identify and resolve problems in a timely and efficient manner.
Demonstrate a proven ability to work well independently as well as part of a team.
Sales Associate, Anderson Merchandisers Miami, FL Nov. 2012-Dec. 2014
Performed a variety of tasks at multiple Best Buy stores, including surveying clients and stocking shelves.
Completed surveys at Costco and Sears stores on behalf of companies like T-Mobile, AT&T and Vizio.
Communicated effectively with consumers from all walks of life and backgrounds.
Sales Associate & Key Holder, Simon s Sportswear Miami, FL Apr. 2011-June 2012
Gained the trust, confidence and respect of management to open and close the retail store.
Processed customer transactions in a friendly, polite and expeditious manner.
Ensured the back of the stock was well-stocked and organized, including receiving shipments.
Sales Associate, Hollister Miami, FL Jan. 2010-Aug. 2010
Provided outstanding service to customers in a dynamic, fast-paced environment.
Ensured the store was well-organized and stocked with products, and also operated the cash register.
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