Focused, knowledgeable and successful Healthcare Administrator with years of progressive experience in achieving operational excellence, as well as driving bottom-line improvement, Skilled in turning around underperforming healthcare organizations fiscally while simultaneously boosting patient volume and satisfaction levels. Adept in training peer colleagues in vital areas including budget development and management. In pursuance of a challenging, exciting Administrative or Operational role in a hospital or health system setting that will allow for continued leverage of diversified, highly transferable skill set.

Financial Management | Administrative Efficiency | Healthcare Acumen | Patient Relations | Stakeholder Engagement

Relationship Building | Communication | Leadership | Customer Service | Time Management | Problem Solving

         Lead finance and healthcare projects for clients including Kaiser Permanente, Catholic Health Initiatives and Fannie Mae

         Aided client in realizing a four-year, $22M savings via its redesign of operational processes using improvements focused on audit and reconciliation

         Revamped a previously-dysfunctional billing function for AHP and replaced it with an innovative financial reporting system that generated a 12% revenue increase

         Also led the turnaround of a moribund physician group from met -$500K to positive $1.5M

         Served on the Founding Team of a successful startup business; used $1.3M in seed funding from VC Investor

         Edited and modernized the Budget chapter for the MGMA Financial Management for Medical Groups text content

         Doubled the capacity of an OB/GYN practice via design and eventual construction of an innovative new office building

         Led the conversion and adaptation of EMR systems across four medical organizations during career thus far

         Develop and implement front- and back-end processes to bolster efficacy and generate increased revenue

         Author and publish blogs and whitepapers for the Healthcare and Information Management service lines

         Fulfill all project operations on time and within budget; handle accounting, process management and shared services duties

         Play a vital role in the emerging development of a care coordination platform

         Pitched the company s concept to multiple downstream partners and possible Series A investors

         Worked in a key capacity to commence operations for a mobile healthcare startup

         Devised and set into motion financial policies and processes to align with set pre-sale standards

         Presented business plans to both Venture Capitalists and potential investors

         Acted as primary liaison for the GoGoHealth Start Up Health Academy program

         Oversaw key divisional operations across the statewide Managed Service Organization (MSO); included executing strategies to enhance patient services, thus expanding operational scope and restructuring patient outcomes

         Earned the first SCOPE Certification by the National Board of OB/GYN for enhanced operational efficiency and patient safety

         Led regulatory training and practice preparedness efforts; also constructed monthly dashboard reviews of key financial indicators

         Designed and developed a 20K-square foot facility in June 2013 at all phases including construction and opening

         Designed the aforementioned space to boost operational competence and workxxxxxxow efficiency

         Restructured and set into motion a comprehensive financial reporting system

         Supervised and audited all monthly accounting closing processes to ensure compliance

         Managed the interstate lockbox control system for medical payments

         Assessed operations of each site to fuel process improvements and enforce operational standards

         Aimed to centralize billing and collection functions, as well as outsource these services and manage that partnership

         Analyzed payment data to craft revenue models; also used content when engaging in contract negotiations

         Handled the operational aspects of an ophthalmic surgery practice

         Vastly expanded the scope of the practice from a single provider across two locations to three providers across five locations across the state

         Employed a practice management system that encompassed both electronic medical record and physician billing systems

         Sought to achieve overall compliance readiness through the intentional facilitation of related staff trainings to expand their respective levels of expertise and preparedness

         Developed and utilized highly effective physician recruitment and retention tactics used to both attract and retain

         Supervised and guided a dynamic staff team of 15 and a budget that totaled $2M

         Administered department operations, including Human Resources and financial functions

         Set forth key initiatives for department growth, improved performance, increased patient volume and heightened revenues

         Created and initiated a physician compensation plan to attract new hires and reward the performance of the current team

         Worked as the point person for introduction of HIPAA and compliance measures, as well as JCAHO preparedness duties

         Efficaciously expanded the department from two locations to six modernized facilities citywide

         Commenced career at Mass General while in college and advanced to serve in this role until 2004

Master of Business Administration, Management, University of New Hampshire

Bachelor of Science, Management, Suffolk University

Certification, The Shared Services & Outsourcing Network (SSON)

Participant, Wolf Pac Xxxxxx Volunteer Projects, 2015-2017

Volunteer, Bernie Sanders for President Campaign, 2015-2016

Executive Director, World History Association, 2004-2006

Also worked with Project Bread, MS Ride for Life, Big Brothers, as well as coached soccer, golf and baseball teams