Young hospitality professional with a genuine passion for theme parks and related hotels and restaurants.

  Sound judgment and excellent listening, verbal communication and interpersonal skills to build relationships with guests and colleagues in a fast-paced environment.

  Outstanding academic, volunteer and work experience in a variety of challenging hospitality settings.

  Xxxxxxuent in English and Mandarin (Chinese).

Master of Science (MS), Hospitality Management and Tourism, University of South Xxxxxx; earned May 2016

  Graduated with a 3.36 GPA.

  Major Courses: Hospitality Finance for Acquisition & Development; Strategic Management and Competitive Strategy for Hospitality and Tourism; Marketing Leadership for Hospitality and Tourism; Organizational Effectiveness for Hospitality; Hospitality and Tourism Information Systems and Technology; Research Methods for Hospitality and Tourism; Applied Statistics and Analysis; Cruise Management; Lodging Management; and Leading Intelligence in Hospitality and Tourism.

  Major Project: Consumer Choice of Theme Parks: A Conjoint Choice Model of Cross-Cultural Effects between the United States and China.

Bachelor of Science (BS), Accounting, Dalian Jiaotong University; earned 2013

  Member, Hospitality Financial and Technology Professionals (HFTP), helping organize and execute conference to show new technology, marketing and finance information about the hospitality and tourism industry.

20th Annual Graduate Education & Graduate Student Research Conference in Hospitality and Tourism in 2014:

  Volunteered over a period of six days at this event held in Xxxxxx, XXXXXX.

  Prepared brochures, name tags and gifts before the conference.

  Communicated with guests during the event at the registration table, including taking pictures.

  Helped test devices for lectures to ensure that the equipment was functioning for presenters.

3rd IIBA International Interdisciplinary Business-Economics Advancement Conference in 2014:

  Volunteered over five days abroad a cruise ship in the Western Caribbean.

  Translated information from lectures for guests from English to Mandarin (Chinese).

Assistant, Sundo Media Advertising and Consulting Beijing, China Summer 2013 (three months)

  Supported the company president with operating a theme park, including advertising the business.

  Communicated effectively with personnel in the Orlando, XXXXXX branch regarding a new program.

  Negotiated with designers and parade companies seeking to conduct business at the theme park.

Lifeguard, Chongqing Caribbean water park Haichang, China Summer 2010 (three months)

  Exceeded performance objectives while working at this AAAA class tourist area.

  Showcased strong hospitality skills while communicating with guests from China as well as abroad.

  Demonstrated a proven ability to work well independently as well as part of a team.