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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Experienced customer services/sales professional with several years of experience and a proven ability to lead others and provide exceptional support to both new and existing clients. Experienced in reviewing/analyzing complex customer support issues, maintaining positive rapport with customers, and maintaining a positive working environment at all times. Highly adept in managing large-scale projects in addition to maintaining strong communication with co-workers, vendors, clients, and members of management.
Key Competencies
Golfing Industry Customer Service/Support Contract Negotiation Vendor Management |
Key Account Management Strategy Development Team Leadership Merchandising/Marketing |
Territory Management Attention to Detail Complex Problem Solving Business Analysis |
Career Track
Mediacom Communications, Decorah, IA October 2013-Present
Business Account Executive
Directly manage a variety of business development and sales functions within a fast-paced environment with a focus on increasing productivity and organizational revenue
Identify and source potential clients, foster positive relationships with existing key clients, and design comprehensive business development strategies
Successfully exceed all individual sales goals/metrics in addition to generating proposals for prospective clients and negotiating both new contracts and renewals
Manage account information within Salesforce and play a lead role in various ad hoc projects as needed
American Management Services, Orlando, FL June 2012-April 2013
Regional Director
Coordinated all sales and business development operations within a high-stress organization which included managing key account relationships and ensuring sales metrics are exceeded
Utilized superior communication and interpersonal abilities in order to make a sales presentation at The United States Conference of Mayors which consisted of several business owners within the state of Iowa
Awarded the Rookie of the Year award for exceptional sales acumen and achievement
Buck s Barn Golf Resort, Thomson, IL July 1998-March 2012
General Manager/Head Professional/Co-Owner
Owned and operated an 18-hole semi-private golf resort which held over 50 hotel rooms, a 200 seat restaurant, and a banquet hall in addition to staffing over 70 employees
Fostered positive relationships with clients, diffused difficult customer service situations, oversaw daily operations, and played a lead role in developing operational strategies
Awarded Merchandiser of the Year-Resorts due to both marketing and merchandising excellence
Additional Professional Experience
Owner/Head Professional, Morr-Fun Golf Center
Head Professional, Morrison Country Club
Education
Bachelor of Science, Business Administration, Concentration in Marketing & Finance
Florida Southern College, Lakeland, FL
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging career opportunity as a Customer Support Representative with Golf Genius LLC and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, my professional qualifications include a strong background within the golfing industry which includes experience in acting in general management and Head Professional roles. In addition, I have strong experience in interacting positively with customers, analyzing and solving complex customer service issues, and devising innovative customer service strategies.
To complement my professional experience, I also possess stellar interpersonal and communication skills with a stellar educational background which includes a Bachelor of Science in Business Administration from Florida State College.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
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