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The Following Text Is An Unformatted Professional Resume Sample
From The Writers At The Resume Writing Group, Inc.
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Yyyyyy x. yyyyyy
8513 Southlawn Ct. ￨ Xxxxxx,
XXXXXX xxxxxx
xxx-xxx-xxxx ￨ abc@xyz.com
Summary of Qualifications
Personable leader with a consistent, proven track record of exceeding performance goals.
Demonstrated ability to build and lead a team to maximize their individual potential and excel.
Strong background improving performance while simultaneously generating cost savings.
Excellent leadership, training and mentoring skills, especially to ensure personnel safety.
Stellar time management, attention to detail and organizational skills, including prioritizing tasks.
Areas of Expertise
> Operations Management > Team Building > Customer Service
> Staff Management > Problem Solving > Staff Training
> Inventory Control > Continuous / Process Improvement > Policies / Procedures
Professional Experience
Sales Associate, K and G Fashion Superstore Nov. 2015-Present
Build and maintain positive relationships with shoppers and colleagues in a retail store setting.
Communicate effectively with key stakeholders both in person as well as over the telephone.
Educate customers about a xxxxxxriety of merchandise for sale, including any current specials.
Collaborate with co-workers to ensure an ample amount of merchandise is axxxxxxilable on the sales floor.
Ensure the sales floor is clean and well-maintained at all times in order to make a favorable impression.
Maintain diplomacy and tact to diffuse situations and resolve problems with upset shoppers.
Lead Sales Associate, United States Postal Service (USPS) Sept. 1974-Nov. 2012
Managed up to 18 personnel to provide outstanding service to customers in a fast-paced environment.
Gained the trust, confidence and respect of key stakeholders by demonstrating stellar listening, verbal communication and interpersonal skills.
Answered incoming telephone calls and also provided assistance to clients in person.
Maintained responsibility for opening the office and following policies and procedures.
Received, separated and distributed mail for delivery to customers.
Education
Studied Business Administration, Northern Xxxxxx Community College, 1974-1976
Community Leadership
Chief Steward, American Postal Workers Union; 1974-2016
Represented 11 offices and more than 150 union craft members.
Attended numerous adxxxxxxnce
training seminars as well as state and national conventions.
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