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Yyyyyy x. yyyyyy
- 62 Clara St Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com
District /Regional Sales Management
Qualifications Profile
Self-assured, results-driven, and multi-awarded solutions provider & management professional with more than 30 years providing high-performance sales and customer service, with the last 26 years providing retail and branch leadership in the home improvement sector.
Well-organized with multitasking and prioritization skills that maximize resources to achieve outstanding sales leadership, often assigned to turn around underperforming sales branches to achieve highest sales performance and profitability, as well as to reduce merchandize inventory shrink in multiple stores.
Decisive leadership with people management and interpersonal communication skills that inspire customer confidence and foster performance excellence and teamwork with colleagues and subordinates to achieved shared objectives.
Awards & Recognition
Numerous awards for outstanding sales performance, store profitability, and reduction in inventory shrink.
Professional Experience
Sales & Finance Management
Responsible for executing the strategic points in retail strategy: customer service, in-stock, and store appearance, achieving profitability in both high volume urban and suburban retail stores ranging from $60M to $100M in sales.
Managed store sales, operating and capital budgets, meeting targets to achieve profitable store operations.
Harnessed financial performance reports to identify opportunities for process improvement and service innovation, executing solutions that foster a culture and public reputation for outstanding sales performance and customer service.
Monitored consumer spending and market/competition trends, executing effective sales and promotional strategies to improve sales, merchandising, and customer service that weather lean months to maintain profitability.
Relationship Management
Built sustainable professional relationships with customer to promote repeat business, executing loyalty programs, while building rapport with vendors and supplies that enable the business to achieve cost advantages in procurement.
Established a strong store presence through regular store walks, town hall meetings and staff meetings with associates.
Business Profitability Management
Achieved a reputation for turning-around non-performing store branches to deliver outstanding sales revenue and profitability, as well as create high-performance sales teams that deliver on sales expectations and customer service.
Effectively communicate the compaxxxxxx's retail strategy and compliance with store policies, performance metrics, sales targets, and service quality standards.
Developed and executed cost containment/reduction strategies, implementing control measures in inventory management that significantly reduced shrink costs.
Staff Development
Led store sales, customer service, and back-office teams from 140 300 employees, motivating and directing teams to deliver on expectations, mentoring and coaching new hires to bring out their best performance, and identifying potential leaders across the ranks to build a deep and stable talent pool for store leadership positions.
Led by example in achieving sales objectives, delivering consistent results in sales, service, and profitability through operational excellence in a diverse and dynamic work environment.
Career History
Home Deport
Store Manager Jersey City, NJ Jul 2013 Present
Store Manager Totowa, NJ Oct 2011 Jul 2013
Store Manager Xxxxxx, XXXXXX Jan 2009 Oct 2011
Store Manager Paramus, XXXXXX Jun 2003 Jan 2009
Co-Store Manager Lodi & Passaic, NJ Jun 2000 Jun 2003
Operations Assistant Manager Totowa, NJ Sep 1999 Jun 2000
Assistant Store Manager Totowa, NJ May 1996 Sep 1999
Education & Credentials
Diploma, Secondary Education, MONTVILLE HIGH SCHOOL Montville, NJ
Affiliations & Community Involvement
Member: Bergen & Hudson County Chambers of Commerce
Member: Habitat for Humanity, and Kaboom
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