- 274 Cora Dr.Ÿ Carlisle, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Supply Chain (or Logistics) Manager

Qualifications Profile

    Highly self-motivated and results-driven management professional with more than 28 years providing high-performance operations management, supply chain management, business development, sales support, systems development, customer service, & QA support in the property, energy, agribusiness, & healthcare industries.

    Detail-oriented, analytical and methodical with critical thinking to resolve work issues even under stress.

    Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results.

    Decisive leadership, strong people management, and exceptional interpersonal communication skills that inspire confidence while forging teamwork synergies with colleagues and subordinates across diverse ethnicities.

Key Expertise

Supply Chain Management

    Inventory & Logistics Management

    Warehouse Operations Management (In-house & 3^rd Party)

    Total Quality Management

    Process/Workflow Improvement

    Resource Management

    Policies & Regulatory Compliance (i.e. OSHA, etc.)

Project Management

    Concurrent Project Management

    Systems/Business Needs Analysis

    Agile /Scrum Methodologies

    Lean Six Sigma Methodologies

    Project Budget Management

Sales Management

    Marketing & Sales (Trad. & Online)

    Retail Sales Management

    Territory Sales Administration

    Multiple Account Management

    Customer Service Management

Business Administration

    Strategic Planning & Execution

    Business Development

    Fiscal & Budget Management

    Profitability Management

    Relationship Management (Customers, Stakeholders, Public, Government & Suppliers)

    Staff Supervision & Training

    Sales/Vendor Negotiations

Technical

    Linux Red Hat, Zencart, HTML, CSS, PHP, & SQL

    MS Office, MS Project, Visio

    Email/Webmail, Web Research, Social Networking, & Online Collaborative Computing

Professional Experience

Freelance Business Consultancy

    Managed several projects for various clients such as Vantiv, Adams Industries, Argent Trading House, The Slane Company and American Airlines, providing consultancy and oversight on projects covering credit card conversion from MC/V to EMV (integrated circuit cards), updating credit card security throughout client payment processing system, system analysis, review and upgrade, and change management through project lifecycle.

    Organized and managed online business with e-commerce shopping cart system for a medical product.

The Slane Company Columbus, XXXXXX

    Managed product design specifications and compliance with performance standards for state-of-the-art chemical research laboratories.

    Developed operating plans to grow a regional diesel research laboratory into an international distributor with overseas facilities. Identified new, previously untapped revenue sources and developed plans to develop these markets.

    Upgraded accounting and POS system for a specialty retail store to bring systems into legal compliance with current tax codes and credit card regulations.

    Researched opportunities to grow client business, while analyzing FDA regulations that impact on the agribusiness.

The Pillaged Village Carlisle, XXXXXX

    Provided strategic direction in directing, developing, and supervising cross-functional teams of up to 35 people managing sales and operations, levering management skills in growing the company.

    Developed policies and procedures that comply with all federal, state, local and environmental regulations.

    Managed technical aspects of operations, overseeing compliance with regulatory requirements, configuration control, safety and security, while training personnel in operations and procedures.

    Achieved customer retention 10 times over industry standard.

    Set company goals and shepherded company growth in target markets, developing and implementing strategic and tactical plans for marketing, advertising, sales, account coordination and overall brand strategies.

    Negotiated company contracts, both internally and externally, including sale of company.

- 274 Cora Dr.Ÿ Carlisle, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Professional Experience (continued)

    Applied project management knowledge, skills, tools and techniques to manage all company projects, directing, motivating and mentoring cross-functional teams of up to 35 people to complete projects within specifications, deadlines and budgets. Used MS Project and Excel as Project Management tools.

    Assessed and mitigated project risks and issues, maintain project scope, and oversaw full project lifecycles of multiple, concurrent projects to ensure completion in compliant with client requirements.

    Managed and coordinated all company projects including events, installations, upgrades, financial audits, programs and process installations and improvements.

    Led teams in developing and executing over 80 new product lines from initiation through product delivery, improving sales by an average of 61% annually, and reducing project costs from 81% to 36%.

    Directed all security integration projects such as payment processing regulation compliance, access management and identity management.

    Managed and integrated e-commerce, warehouse management, inventory, data storage, credit card and POS systems for seamless process flow and functional coordination.

    Designed, managed, and oversaw maintenance of several generations of e-commerce websites with secure shopping carts using Linux Red Hat, Zencart, HTML, CSS, PHP, & SQL, among others.

    Leveraged knowledge in Lean Manufacturing, Kaizen, statistical measurements, and six sigma techniques to deliver efficient and cost effective procurement operations, continuous improvement initiatives, supplying manufacturing components, and implementing logistics and inventory management systems for e-commerce, brick and mortar, and mobile business requirements.

    Developed detailed specifications, RFPs, quotes, bids and legal contracts, approving all purchase orders, requisitions, purchasing budgets and contracts.

    Negotiated with and developed professional relationships with vendors resulting in significant cost savings.

    Designed, implemented, and managed all material handling systems, program improvement updates for all systems, and in-house development for proprietary ERP / MRP software.

    Managed import and export aspects of supply chain management, including audits and tariff applications, as well as interaction with customs.

    Reduced overall COGS from 70% to less than 30%, enabling the company to become a wholesaler as well as retailer.

    Maintained a 99.5+% positive top seller rating on independent sales and customer service metrics.

Monsanto/EG&G Miamisburg, XXXXXX

University of Dayton Dayton, XXXXXX

Education & Credentials

UNIVERSITY OF DAYTON Dayton, XXXXXX

    M.S. in Engineering Management

    B.S. in Chemical Engineering

Professional Certification & Development

    MIT MicroMasters Credential in Supply Chain Management (Expected: 2017)

    Certified SCUBA diver

Professional Affiliations & Community Involvement

    Volunteer Mediator (Part Time): Dayton Mediation Center Dayton, XXXXXX (2014 Present)

    Member: Financial committee of the Dayton Project Management Institute chapter (Current)

    President: Church Council/Choir

    President: Dayton chapter of the American Institute of Chemical Engineers, Dayton Chapter

    President: Society for Creative Anachronism (local medieval history educational organization)