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Yyyyyy x. yyyyyy
2395
Loupin Dr., #0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx abc@xyz.com
Objective
Well-educated professional seeking a challenging healthcare role as a Case Manager/Program Manager.
Summary of Qualifications
Personable professional with a work history of consistently exceeding performance objectives.
Outstanding listening, verbal communication and interpersonal skills to gain the trust of key stakeholders.
Proactively identified problems in a real time and implemented favorable solutions.
Solid time management, attention to detail and organizational, including prioritizing tasks.
Proficient with Microsoft Office Suite.
Education, Training and Certificates
Bachelor of Health and Sciences (BAS), Health and Human Performance, with minor in Psychology
Austin Peay State University Clarksville, TN
Earned Dean s List honors for outstanding academic achievement.
Major Coursework: Wellness Concept and Practice; Health Disparities; Gerontology; Nutrition Science and Application; Consumer Health; Epidemiology; Introduction to Disease; Developmental Psychology; Behavior Modification; and Social Psychology.
CPR, First AID and AED Certified
Completed Alzheimer/Dementia Training
Completed BPS/CPI Training
Professional Experience
Residential Support Staff, Arc of Montgomery Dec. 2011-Nov. 2013
Conducted behavior observation and reporting and behavior intervention using BPS/CPI, and also implemented a behavior plan.
Reviewed Individual Plan (IP) and followed up on medical appointments for program participants.
Drafted an end-of-month report for the Developmental Disabilities Administration (DDA).
Mental Health Associate, Eastern State Hospital Dec. 2008-July 2011
Collaborated effectively with health care professionals to implement a behavior plan.
Provided outstanding nursing service by following a detailed care plan.
Observed activities and generated detailed written reports.
Intern, Developmental Services of Dickson County Month Year-Month Year
Shadowed the RN/Program Manager/Case Manager to learn best practices of operations.
Served as a key liaison between health care professionals and citizens that were provided services.
Using practical health systems to document encounters and meet Department of Intellectual and Developmental Disabilities (DIDD) requirements.
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