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More than 19 years of experience in customer service, finance, communication, documentation, logistics, organizational collaboration, reporting, staff leadership and employee training
Self-driven team player with strengths in communication and developing interpersonal relationships
Possess excellent planning, organization, time management and decision-making skills
Strategically coordinate and collaborate with various professionals to maximize performance in facilitating goals and attaining operational excellence
FHA, VA & Conventional Mortgage Underwriter, Pacific Union Financial 2015 - Present
Successfully perform wide array of FHA, VA and conventional mortgage underwriting activities.
Mortgage Compliance Auditor, Treliant Risk Advisors 2014 - 2015
Held comprehensive responsibilities regarding all aspects of underwriting FHA, VA and conventional mortgages; continually assured compliance with all prevailing requirements and regulations.
Home Loan Underwriter, Wells Fargo Bank 2008 - 2014
Comprehensively evaluated, approved and underwrote consumer, FHA and VA loan packages.
Winner of three 100% Service Awards for processing and Shining Star Award for underwriting.
Knowledgeably instructed new personnel in loan processing, system usage and underwriting.
Assistant Loan Consultant & Processor, Allegiance Mortgage of Minnesota LLC 2005 - 2007
Proficiently attended to administrative, customer service and documentation processing activities.
Successfully facilitated boosted sales numbers and continually sought out new business relationships.
Diligently assisted subordinate staff, greeted clients and completed all loan applications.
Alternative Lending Processor, Lakeland Mortgage Corporation 2003 - 2005
Achieved position of Number Two Processor for sales during time in this role.
Expertly processed nonconforming and government loans from inception to completion.
Knowledgeably assisted clients over phone and in person.
Skillfully resolved problems and communicated with all involved parties to each loan.
Delivery Driver, Del Mar Office Products 1996-1997, 2002-2003
Verified all cargo and efficiently loaded vehicle for day's shipments.
Documented any unusual occurrences and ensured client satisfaction.
Account Manager, PinnFund USA 1997 - 2000
Knowledgeably assisted Mortgage Brokers & other involved parties with processing loan packages and Sales Partners with administrative activities.
Earlier, was employed by Gold N Plump Poultry from 1990-1994
Supply Specialist, United States Army 1988 - 1990
Tasked with managing Arms Room, conducted inventories and facilitated successful inspections.
Winner of Army Achievement Medal for superior performance.
Rasmussen College, 1995
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