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Yyyyyy x. yyyyyy
Shenandoah, XXXXXX xxxxxx ￨ (xxx-xxx-xxxx ￨ abc@xyz.com
Qualifications for Program Management
Versatile, Self-Motivated Leader Committed to Delivering High-Quality Non-Profit Services
Highly Accomplished Social Services Leader who makes sound decisions to reflect positively on non-profit initiatives in alignment with an organization s vision, value, and goals. Top Performer who offers solutions-centric critical thinking to promote insightful, change-oriented results for individuals seeking assistance. Proactive Advocate who rises above organizational challenges to achieve winning outcomes, including quickly adapting to evolving scenarios and resolving in-depth issues. Excellent Communicator who develops synergistic relationships with cross-geographical public- / private-sector leaders and organizational peers while seamlessly liaising among community members of various academic, socioeconomic, and cultural backgrounds. Out-of-the-Box Thinker who excels in both autonomous and collaborative work environments, and who continually leads teams by example and with ethics and integrity.
Professional Synopsis
Houston Housing Authority, Houston, XXXXXX 2015 Present
Special Programs Manager Housing Choice Voucher Program
Strategically steer special program initiatives designed to improve lives by providing quality, affordable housing options and promoting education and economic self-sufficiency. Coordinate and lead results-generating weekly 1-on-1 individual meetings with 6 Housing Specialists and 1 Assistant Team Leader while tracking action items and deliverables. Enhance provided services by developing strong professional relationships with outside agencies. Plan monthly staff meetings, prepare agendas, assist with presentations, and collect and disseminate meeting materials which are instrumental in further driving program success.
Proactively participate in panel interviews with qualified candidates for open roles.
Continually uphold confidentiality by accurately managing sensitive, high-volume files.
Initiated a new process for multi-agency weekly meetings to work together to end homelessness.
SEARCH Homeless Services, Houston, XXXXXX 2013 2015
Development Associate ￨ Grant Writer (2015)
Utilized broad scope of industry knowledge toward managing a continuously growing database of public and private donors and deadlines for this leading Greater Houston homeless service provider. Built and sustained mutually beneficial relationships with key funders while developing new relationships with potential donors. Tracked all funding, completed progress reports, and prepared expense reports. Compiled and submitted agency public / private funding requests. Nurtured key partnership / community relationships.
Led monthly development planning meetings with CEO and staff.
Developed program-wide vision and led team-focused strategic planning.
Drove success via collaborations on strategy, critical needs, and 1:1 staff supervision.
Yyyyyy x. yyyyyy
Page Two ￨ (xxx-xxx-xxxx ￨ abc@xyz.com
Professional Synopsis (continued)
SEARCH Homeless Services, Houston, XXXXXX (continued) 2013 2015
Program Manager Employment Services (2013 2015)
Led targeted decision-making among a solutions-centric team of 12 Employment Case Managers, 1 Team Lead position, 2 Housing Case Managers, and 1 Data Entry Clerk in meeting and / or exceeding daily goals. Optimized data monitoring / reporting of monthly, quarterly and yearly reports for funders, and ensured compliance with grant requirements. Collaborated among partners in developing and managing community relationships that created opportunities for program growth and maximized impact. Expertly managed program and agency relevancy by developing program visions and leading strategic planning among teams. Directed daily implementation and ongoing review of plan implementation, and facilitated key adjustments.
Led valuable 1:1 staff supervision and coordinated employee meetings.
Cost-effectively handled planning and monitoring of multiple grant budgets.
Objectively led monthly chart audits (QM / CQI), staff evaluations, and routine training.
Spearheaded popular hiring events, including arranging vendors, partners, and other resources.
Education & Professional Development
Sam Houston State University
Master of Public Administration
University of Houston Downtown
Bachelor of Science in Psychology
Nan McKay Professional Training / Development
Housing Choice Voucher Specialist & Rent Calculation Training
HCV Executive Management Training ￨ HCV Program Management Training
Community Affiliations
Civic Club, Shenandoah, XXXXXX
Member
Participate in Monthly Meetings and Co-Coordinate Community Activities / Functions
The Woodlands College Park High School FFA Boosters Club, The Woodlands, XXXXXX
Vice President Communications & Advertising
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