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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx






Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.


As demonstrated in the accompanying resume, my professional qualifications include over 25 years of experience directing operations within fast-paced restaurant environments. I have applied my skills and knowledge toward streamlining process improvement initiatives, to result in significantly increased efficiency. To complement this background, I possess strong interpersonal communication skills, key to forming positive customer relationships, delivering excellent service and promoting overall satisfaction.


As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.




James Kenneavy


Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Results oriented Leader eager to contribute 25+ years of experience within fast paced restaurants to a challenging opportunity.


Profile of Qualifications


         Proven track record of promoting a positive customer experience; skilled in delivering high quality service and ensuring needs are fulfilled in a timely manner.

         Recognized for the ability to hire, train and lead high performance hospitality teams.

         Comprehensive understanding of the skills needed to anticipate, meet and exceed expectations in a proactive and courteous manner.


Key Areas of Expertise


   Operations Management

   Customer Service

   Team Building

   Training & Development

   Hospitality Industry Knowledge

   MS Office Suite


Professional Synopsis


Levy Restaurants, United Center, Chicago, IL 2005-Present

Stadium Level Supervisor

         Demonstrate excellent leadership abilities while overseeing hospitality operations within stadium.

         Deliver high quality customer service; focus heavily on ensuring overall satisfaction and rapidly fulfilling needs.

         Thoroughly monitor performance of staff members; provide in depth coaching as necessary to improve performance.

         Conduct training for Stand Manager and Supervisors to ensure thorough explanation of company policies and effective customer service techniques.


Robroy Restaurants, Lombard, IL 1989-2015

Restaurant General Manager

         Directed daily operations within a fast-paced restaurant environment; associated responsibilities included management of 25 employees, human resource services and ensuring adherence to food safety regulations.

         Demonstrated top notch interpersonal skills throughout daily interactions with customers.

         Streamlined existing processes, resulting in increased company profits, as well as reduced food, beverage and labor costs.

         Developed and implemented highly effective training initiatives focused on delivering excellent customer service, enhancing overall experience and upselling menu items.

         Implemented various strategies to promote customer satisfaction and promote repeated business.


Education & Professional Development


Completed numerous courses and seminars in customer service, recruitment and time management.

Computer Repair and Troubleshooting Coursework Completed, NRI Schools

Computer Coursework Completed, College of Dupage

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