Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ● abc@xyz.com

Client Relations & Education ~ Clinic Operations ~ Billing ~ Estimates

Emergency Care ~ Staff Leadership ~ Surgery Scheduling & Monitoring

         Considerable strengths in all aspects of clinic operations including scheduling, patient care, billing, estimates, customer service, conflict resolution, and personnel management.

         Adept at training, coaching, mentoring, motivating, and evaluating high-performing employees.

         Outstanding skills in developing and maintaining a cohesive workplace climate essential to maximizing staff retention, morale, and satisfaction.

         Diligently adhere to strict rules, protocols, and requirements for quality assurance and ethical standards compliance.

         Seamlessly cooperate with multi-disciplinary health care team members to steer collaborative efforts and increase safety and quality of care.

         Possess exemplary problem solving, clinical, technical, report writing, planning, and organizational skills.

BrynMawr Veterinary Hospital, BrynMawr, PA, 2014 to Present

Veterinary Technician Manager

         Evaluate, coach, and supervise all veterinary technicians in delivering first-rate patient care, conduct daily patient rounds, and function as head surgical nurse charged with scheduling and coordinating surgeries for five veterinarians.

         Join forces with veterinarians, technicians, receptionists, clients, and kennel staff to optimize and streamline patient care.

         Calculate estimates for all surgery and in-hospital patients, and independently oversee associated billing.

         Demonstrate proficiency in phlebotomy, intravenous catheter placement, anesthesia, surgery monitoring, dental work, radiography, lab work, treatments, and fluids/drug administration.

Department of Health and Human Services, Eureka, CA, 2013

Intern, Nutrition Education and Obesity Prevention

         Helmed community-based interventions to augment Physical Activities and Nutrition Education programs.

         Delivered nutritional education at community health fairs and events, conducted healthy food demonstrations, and structured physical activity portion of community cooking class.

         Prepared detailed event summaries and fiscal results for Nutrition Education and Obesity Prevention event.

         Actively supported California 4Health grant in promoting Safe Routes to School, Sugary Drink Policy, Tobacco Policy in Multi-unit Housing, and Chronic Disease Self-Management programs.

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Humboldt State University, Arcata, CA, 2013

Intern, Strength and Conditioning: Human Performance Lab

         Conducted comprehensive nutritional assessments for both general and athletic populations, recorded heart rate and blood pressure readings, and prescribed exercises for low and moderate risk individuals.

         Designed weightlifting programs for high school strength and conditioning camp, and provided instruction in proper lifting techniques and form.

         Functioned as Assistant Head Coach for running camps, sprint mechanics, agility exercises, plyometrics, and circuit training.

         Accurately assessed body composition via skin fold, hydrostatic, BMI, and Bod Pod tests.

Ecothreadz, McKinleyville, CA, 2010 to 2012

Store Manager

         Spearheaded full-scope daily operations including sales, customer service, product returns and exchanges, opening and closing, staff scheduling, and payroll administration.

         Conducted bank deposits, monitored and replenished inventory, and prepared regular reports.

Bryn Mawr Veterinary Hospital, Bryn Mawr, PA, 2004 to 2009

Head Veterinary Technician

         Conducted daily rounds with doctors, provided and supervised patient care, managed client billing, and provided client education.

         Demonstrated excellent clinical expertise in performing venipuncture, IV catheter placement, fluid therapy administration, medication administration, and preparation of patients for surgical procedures.

         Monitored patients under anesthesia, assisted in surgery, performed dental scaling/polishing, and closely observed patients in recovering from surgery to ensure well-being.

         Applied strong leadership talents toward scheduling, mentoring, and coaching junior technicians.

         Facilitated lab activities encompassing blood work, radiographs, and fecal & barium studies.

Independence Dogs Inc., Chadds Ford, PA, 1999 to 2004

Trainer & Kennel Manager

         Trained service and therapy dogs for people with mobility impairments, and delivered behavior modification and obedience training to pet owners.

         Controlled all aspects of kennel maintenance as well as bathing, grooming, and general healthcare of dogs.

Bachelor s Degree, Exercise Science, Kinesiology

Humboldt State University, Arcata, CA, 2013

Associate s Degree, Veterinary Technology

Harcum College, BrynMawr, PA, 2004

Red Cross CPR/AED and First Aid

HIPAA

Bloodborne Pathogens

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ● abc@xyz.com

DATE

HIRING AGENT NAME

TITLE

COMPANY NAME

ADDRESS

CITY/STATE/ZIP CODE

Dear__________________:

I am currently exploring career opportunities in a (INSERT TARGET POSITION) capacity am submitting my resume for your review. In advance, thank you for your time and consideration.

In addition to a solid academic background and exceptional clinical expertise, I bring to you significant experience in animal healthcare operations, an advanced grasp of medical terminology, and proven capabilities in surgical assistance, patient care, and front office tasks. My calm and compassionate demeanor would certainly enable me to transition into working with people in a healthcare setting. To complement these qualifications, I offer polished analytical, record-keeping, financial, and organizational skills which are essential as a (INSERT TARGET POSITION).

As a proactive contributor to your (practice/hospital/clinic), you will find me to be an energetic, safety-focused, and personable leader committed to supporting you in achieving your objectives through an impressive work ethic and reliability. I am confident that I could be an asset to (INSERT NAME OF ORGANIZATION), and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy