- 0000 xxxxxx xxxx , xxxx , xxxxx 00000 S.Ÿ South Jordan, UT 84095 ( (xxx-xxx-xxxx * abc@xyz.com

Dear Hiring Manager,

        In response to a job vacancy posting for the position of ________________, I am pleased to tender my application to become part of your team. My resum is attached for your review and consideration.

What I bring to the table is my associate s degree in Information Technology, certificated technical training, and more than 15 years providing IT solutions and administration to networks, servers, and user computing resources in the healthcare and academic institutions. I am currently with Air Medical Resource Group based in South Jordan, UT as an IT Specialist and Systems Administrator. Prior to this, I was with the Salt Lake City School District as a PC-LAN Technician. For more details, please take a moment to go through my resum .

In leveraging my technical and administrative competencies in IT management support, I also bring to the table my personal strengths that include a passion for achieving business objectives through a sustainable user-focused and technology-driven work excellence. Along the way, I have also proven my interpersonal communication skills that help build relationships with users, management, and vendors while forging teamwork synergies with colleagues in attaining shared commitments.

I have every confidence that my education, experience, and personal strengths offer the right mix of qualifications that define me as a suitable candidate for the vacancy, one who can help achieve your objectives as part of your IT management team. Should you need further clarification, or would prefer to schedule an interview, please do not hesitate to reach me through any of my contacts points indicated in the heading. Thank you for considering me, and I look forward to hearing from you soon.

Sincerely,

YYYYYY X. YYYYYY

Attachment: Resum

- 0000 xxxxxx xxxx , xxxx , xxxxx 00000 S.Ÿ South Jordan, UT 84095 ( (xxx-xxx-xxxx * abc@xyz.com

IT Support/Specialist Systems Administrator (Desktop & Mobile)

Qualifications Profile

    Self-assured and efficiency-driven IT professional and solutions provider in managing computing and networking resources with 15 years as IT specialist, systems administrator, and technician in healthcare and the academe.

    Proven ability to plan, coordinate and steer projects to achieve deliverables independently or in collaborative roles

    Detailed and meticulous with strong perseverance in delivering or exceeding expected outcomes.

    Flexible and adaptable with quick learning abilities to reach high productivity levels in fast-paced work environments.

    Highly organized with multitasking and prioritization skills that get things done within allocated time and resources.

    Effective interpersonal communication fiat that enable multi-disciplinary teams to achieve shared objectives.

Key Expertise

    IT Operations Planning

    Technical Service Support

    Process/Workflow Improvement

    Relationship Management (Clients Users,, Stakeholders & Suppliers)

    Project Management Support

    Data & Network Center Operations

    Business Recovery & Back-Up

    Systems Configuration, Conversion, Migration & Integration

    Staff Supervision & Training

    Technical Records Management

Technical

    OS: Mac OS X, MS Windows 7/8/10, LINUX

    Server OS: Windows Server 2003, 2008, 2012, OS X Administration, Windows Active Directory, & MS SCCM

    Networking: IP Protocols, LAN/Wan Configuration, Switch & Router Management

    Virtualization: VMWare-VSphere/ESXi Host Management

    Storage: Synology NAS Setup & RAID Setup

    Workgroup: Workgroup Manager, Apple & iPad Remote Management

    Office Tools: MS Office (Word, Excel, PowerPoint, Access, & Outlook),

    Cloud Computing

    Virtualization

Professional Experience

Air Medical Resource Group Ÿ South Jordan, UT

    Maintain Windows desktops, laptops and servers and Active Directory in a VMWare VSphere environment.

    Install and configure IP Cameras and VOIP Phone systems while administering OSX Servers, iPad MDM deployment, LAN/WAN installations, and Windows 10 device testing and deployment.

    Plan and implement DFS Windows Server Solution for File Sharing; test/deploy various GPOs to desktops and servers; and resolve Active Directory errors and misconfigurations through metadata cleanup.

    Plan and deploy various backup strategies using scripts, including Acronis and Veeam to NAS storage set-ups.

    Provide SQL administration, maintaining several database systems, and deploying scripts to improve system stability.

    Conduct regular end-user training on computer use and user-level desktop/mobile system maintenance.

Salt Lake City School District Ÿ Salt Lake City, UT

    Provided customer service in desktop support, installing and maintaining hundreds of computer hardware and software installations. Configured an Active Directory environment for users, workstation and application deployment.

    Diagnosed cabling and network hardware issues, and resolved complex software issues on desktops and the LAN. Conducted training and guidance on computer usage and technology for both teachers and administrators.

    Planned and implemented District Administration Building Desktop conversion to Windows 7 and migrated users to Windows 7 and 8.1.

    Planned and oversaw deployment of computing resources for first time installs, upgrades, and replacements.

    Provided full OS X/iPad support, application install, and settings deployment via wireless administration.

    Oversaw technical support in implementing Horizon Point-of-Sale hardware and software.

Education & Credentials

A.S. in Information Technology, SALT LAKE COMMUNITY COLLEGE Ÿ Taylorsville, UT

Professional Training & Certifications

    Certification in Information Technology, Certified Careers Institute, Taylorsville, UT

    Microsoft Certified Systems Engineer

    Comp TIA A+ Ÿ Comp TIA Network+ and Security+