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Hiring Agent Name
I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, my professional qualifications include 10+ years of experience successfully completing tasks within fast paced banks. I have applied my skills and knowledge toward opening new member accounts, resolving inquiries regarding existing accounts and promoting additional services. To complement this background, I possess excellent interpersonal communication skills.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Yyyyyy x. yyyyyy
Detail oriented Professional with over 10 years of experience providing top notch customer service within the banking industry.
Possesses an in-depth knowledge of loans, dividends and insurance.
Dynamic interpersonal communication skills, key to establishing rapport with customers, forming positive relationships and effectively resolving inquiries.
Bank Account Management
Attention to Detail
MS Office Suite
Municipal Credit Union, Elmont, NY 2012-Present
Member Service Representative
Leverage strong interpersonal skills, coupled with financial knowledge, to provide key support to members throughout daily interactions.
Provide top notch customer service; successfully resolve inquiries, promote services based on individual needs and maintain lasting relationships.
Demonstrate an in-depth knowledge of loan guidelines, eligibility, dividends, withdrawals and insurance.
Aspire Federal Credit Union, Jamaica, NY 2008-2012
Senior Member Service Representative
Exemplified a strong attention to detail while providing excellent customer service to credit union members.
Successfully identified member needs and upsold services appropriately.
Responsibilities included account management, ordering cash and reviewing documentation for accuracy.
JPMorgan Chase Bank, Great Neck, NY 2003-2008
Client Associate Team Leader
Demonstrated strong leadership skills while overseeing daily activities of Tellers; responsible for scheduling, processing transactions and ordering cash.
Ensured quality control throughout all operations by conducting thorough audits on money orders, travelers checks and bank checks.
Associate in Marketing, Katherine Gibbs School, New York, NY; 2000
High School Diploma, Major in Medical Assisting, Hillcrest High School, Jamaica, NY; 1998
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