• Dynamic Leader who makes sound decisions to reflect positively on multimillion-dollar business operations in alignment with a company s vision, value, and goals, and who works to attain a competitive advantage and generate robust growth while offering talents with sales and service development, team building, and profit / loss responsibilities.
• Multi-Unit Manager who contributes Fortune 100 company experience in developing and empowering top talent, leading strategic development and execution, creating customer demand, and delivering on financial initiatives.
• Visionary Professional who rises above core challenges to improve the bottom line and achieve winning outcomes, and who excels at assessing and developing strategies and influencing operational change to meet expected targets.
• Excellent Communicator who develops synergistic relationships with senior-level decision-makers, cross-functional business professionals, and clients, and who excels in fast-paced autonomous and collaborative work environments.

  Improved key productivity, contributions, and outcomes for 14 stores as District Manager for Best Buy Corporation.

  Delivered top quartile results in 2012 as District Services Manager, and worked to develop profit-generating results for retail teams to improve process execution to enable district revenue growth and accelerate operating income.

  Ranked in the Top 10 in 2011 and 2011 as District Field Support Manager, and ranked #1 for lowest shrink in 2011.

  Improved process execution and financial outcomes while enhancing comprehensive proficiencies and efficiencies.

District Manager (2014 Present)

• Capitalize on the opportunity to lead forward-thinking district operations with profit / loss responsibility for 14 stores.
• Conceptualize, develop, and implement strategies to enable top-performing general managers and store leaders to reach employee, customer, and financial goals, and work to develop staff to improve store productivity and outcomes.

Geek Squad Senior Market Manager (2014)

• Led targeted multi-district operations for comprehensive Geek Squad services (i.e. Precinct, Connected Car, and In-Home Services), including developing and implementing empowering district and store leadership strategies to boost operations productivity and efficiency and bottom-line results, as well as developing resources to enable core growth.

District Services Manager (2012 2014)

• Strategically steered district operations for Best Buy services encompassing Geek Squad Precinct and Geek Squad Mobile Electronics Installation, including implementing strategies to empower district and store leadership teams by providing service-focused direction, coaching, training, and follow-up to obtain proficiencies of operations and results.

District Field Support Manager (2009 2012)

• Utilized broad scope of industry knowledge toward driving district sales support initiatives encompassing operations, merchandising, .com sales, inventory, and loss prevention, and worked to mentor and manage store leadership teams.
• Trained store leadership teams by validating process execution while managing performance outcomes to meet goals.

Area Asset Protection Manager (2007 2009)

• Maximized bottom-line performance by directing multi-district / business initaitives in the areas of loss prevention, inventory, safety, and customer data privacy for Best Buy and Best Buy Mobile Stand Alone, incliuding identifying, investigating, and resolving mployee and customer fraud which was instrumental in boosting consumer confidence.
• Built productive operations by training, coaching, and mentoring retail teams to minimize loss and maximize profits.

Senior Retail Traffic Control Manager Product Process (2004 2007)

• Drove operations growth by supporting retail operations for inventory, loss prevention, safety, merchandising, and media disciplines, including managing a details-oriented team serving as Subject Matter Experts (SME) to proactively support the core development and implementation of work streams designed to change and improve retail processes.

Entertainment Retail Operations Manager (2003 -2004)

• Demonstrated experience in collaborating with movies, music, and gaming marketing teams to build out initiatives addressing critical retail operational needs, and worked with departments to implement results-generating strategies.

District Loss Prevention Manager (1998 2003)

• Played a vital role directing a team that supported design, development, and implementation of a comprehensive campus security program, including implementing and following up on retail loss prevention and inventory programs.