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Yyyyyy x. yyyyyy
30 JV Jordan Rd. | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com
Customer Service Expert
Customer Service | Guest Relations | Interpersonal Communication | Process Management | Organization
Critical Thinking | Time Management | Microsoft Office (Word, Excel) | QuickBooks
Focused, friendly and confident, with a history impressive service delivery and administrative assistance background experience. Adept in providing support using a background that spans over 15 years. Skilled in demonstrating a diverse range of competencies that will be valuable in any customer-focused capacity. Seeking employment with a company that offers stability, sustainability and opportunities for career advancement.
Professional Synopsis
America's Best Value Inn | Front Desk Clerk 2016 Present
Work in an organized, helpful manner to efficiently check guests in and out, all the while maintaining a professional attitude at all times
Diligently deliver exceptional levels of customer service to all patrons at all times
Effectively schedule housekeeping staff and assigned their respective workflows
Assist the Owner with invoicing and additional core daily functions
BLK Consulting | Loan and Marketing Consultant 2013 2015
Tirelessly assisted clients in marketing their businesses to the fullest, most effective extent possible
Facilitated outreach to loan companies and private investors in order to secure financing
Cooperated with railroad companies and mining operations providers on a daily basis
Plaas Incorporated | Secretary 2008 2009
Constructed comprehensive bid proposals
Completed filing, job costs reports and time sheets with exactness and attention to detail
Also handled purchase orders, authoring general correspondence and ensuring delivery of top-notch customer service at all times
Mobile Notary Services | Mobile Loan Closer 2004 2008
Contracted from a series of loan companies to travel to clients homes to close their home refinance loans
Efficaciously coordinated with lenders and clients during crucial periods including closings; printed necessary documents and guided clients through the signing process
Amassed all completed documents to send to lenders in alignment with lender-provided instructions
Compensated per job; impressively performed over 300 closings during tenure in role
Morris, Sakalarios, & Blackwell, PLLC | Settlement administrator/Secretary 1999 2002
Meticulously maintained an extensive client database of 10K, including processing of settlement claixxxxxx
Ascertained which clients would receive settlements and which type of settlement would be allocated per client
Swiftly responded to and resolved any client or defendant issues during the claixxxxxx process as concerns arose
Education & Credentials
Diploma, Xxxxxx High School
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