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Driven, focused, and knowledgeable Strategic Leader with 18+ years of experience and a proven ability to lead others and oversee daily sales operations within fast-paced environments. Experienced in managing key client accounts, completing sales/financial forecasting, diffusing escalated client service situations, and coaching/training staff members. Highly adept in improving operational revenue in addition to maintaining strong communication with co-workers, staff, clients, and members of executive management.

Account Management Sales Program Development Vendor Relationship Management

Client Retention Process Improvement Increasing Brand Awareness Sales Forecasting

New Product Launches Consultative Selling Territory Management Bilingual, English/Italian

  Direct day to day business development operations within a fast-paced environment with a focus on increasing productivity and operational efficiency levels

  Provide both group and individualized training to staff members, design innovative sales strategies, and build positive rapport with both new and existing clients

  Perform detailed needs assessment analysis with members of senior leadership which resulted in identifying challenges and creating innovative solutions

  Play a lead role in customizing training programs which requires assigning instructors, assessing training value, and maximizing ROI

  Coordinated business development logistics within the organization which centered on identifying and contacting potential clients within the territory

  Maintained an expert level knowledge of technical products/services, created presentations for c-level executives, and administered marketing funds appropriately

  Successfully initiated solution training days on a nationwide level which resulted in expanding the product portfolio and increasing overall sales revenue

  Achieved double-digit revenue growth and increased gross profit margin through the development of a cross-selling team and sales program

  Led business development operations throughout Europe which included creating innovative sales strategies and supporting business development initiatives

  Supervised a team of 15 Sales Associates throughout 9 countries which required providing coaching and mentoring along with diffusing employee relations issues

  Worked effectively with global vendors/partners which required negotiating agreements and analyzing both lead times and custom costs

  Instrumental in the completion of a large merger of 3 companies which included supporting a shift from direct business to channel business

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  Oversee business development operations throughout Europe which included leading the launch of innovative sales programs which were specific to local regions

  Attended weekly sales activities calls, completed sales forecasting, and created strategies focusing on target vertical markets (Lufthansa, Tesco, Whirlpool, Fed Ex)

  Created unique tracking, monitoring, and reporting tools which improved data accuracy along with improving both stock programs and delivery services

  Managed business development and sales logistics which centered on completing competitive analysis and generating strategies for meeting individualized targets

  Successfully reduced costs through teaming up with suppliers in both Europe and Africa and developing outsourcing initiatives

  Utilized superior communication abilities to negotiate service level agreements and maintain positive relationships with international clients and vendors