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Yyyyyy x. yyyyyy

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Driven, focused, and knowledgeable human resources professional with several years of experience in administrative roles along with an exceptional background in overseeing daily operations within a variety of environments. Experienced in working within cross-functional teams, handling staff recruiting efforts, maintaining employee files, and reviewing complex customer service situations. Highly adept in improving operational efficiency levels in addition to maintaining strong communication with others.


Key Competencies


Human Resources Best Practices Staff Recruiting Interviewing Training/Coaching

Project Management Generating Reports Customer Service/Support

Process Improvement Oral/Written Communication Team Leadership Time Management

Microsoft Office Suite Attention to Detail Problem Solving Lead Generation


Professional Experience

World Changers Church International, Atlanta, GA July 2012-Present

HR Generalist (2016-Present)

  Direct day to day operations within a fast-paced environment with a concentration on increasing productivity and efficiency levels

  Play a lead role in leading human resources initiatives, provide training to new members of management, and ensure best practices related to interviewing, orientation, performance management, and corrective action are being followed

  Provide counseling to internal staff members in regards to work-related issues, assist in performing employee relations investigations, and create individual development plans

  Maintain a significant knowledge of LOA, STD, FMLA, and ADA leaves/accommodation in addition to completing background checks on potential employees

  Complete detailed market research centered on compensation which has resulted in providing management with comprehensive salary administration reports

  Awarded Employee of the Month-July 2017


Executive Administrative Assistant to HR Director (2013-2016)

  Supported high level administrative functions within the human resources department which included maintaining executive calendars, scheduling meetings/appointments, and coordinating domestic travel

  Utilized superior analytical abilities to coordinate events, generate comprehensive reports, and consistently improve employee morale levels

  Oversaw an internal HRIS system (ABRA) which required updating personnel files, monitoring retention levels, and protecting confidential information

  Utilized superior communication and interpersonal abilities to maintain positive rapport with both internal and external individuals



Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Professional Experience Continued:

World Changers Church International Continued:

HR Administrative Assistant (2012-2013)

  Managed several administrative tasks such as scheduling conference room appointments, booking calendar appointments, and addressing incoming phone calls

  Maintained/created employee files, generated monthly personnel reports, wrote employee specific forms, and assisted with recruiting functions

  Instrumental in maintaining the inventory supply room, human resources break area, storage closets, and various common office areas


HR Receptionist (2012)

  Coordinated the completion of administrative functions which included answering and directing incoming phone calls and assisting visitors

  Reviewed conference room schedules and scheduled appointments, distributed office mail, and maintained the training room


Hotel Equities, Kennesaw, GA November 2010-April 2012

Sr. Front Desk Clerk

  Supported front desk operations within a hospitality environment which required answering incoming phone calls, training new staff members, and completing sales calls to prospective customers

  Scheduled customer appointments, processed check-out transactions, set-up breakfast services, and completed detailed room inspections/property walks


Additional Professional Experience Includes: Certified Customer Service Agent, RYLA Teleservices, 2009-2010 and Front Desk Clerk, Hotel Equities, 2006-2008


Education & Training


Bachelor of Science, Human Services

Kennesaw State University, Kennesaw, GA (In Progress)


Completed Training Includes:

The ABC s of Job Description Development, How to Deal with Office Dilemmas & Other Situations, Create New Ways to Work, Business Acumen, Compliance Poster Laws and Updates, Hiring Laws, Classifications for Exempt and Non-Exempt Training, HR s Role in Office Politics, Legal Updates, and File Retention Training


Professional Affiliations


Member, The Society of Human Resources

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