Warehouse and Distribution Manager

  Offer 20+ years of experience in managing warehouse, distribution and logistics operations to consistently provide world-class customer service, optimize use of time and resources, control costs, and maximize P&L performance

  Motivating, hands-on leader who successfully hires, trains, coaches, and directs productive teams; have led as many as 65+ management/supervisory and associate staff

  Specialization in high-volume warehousing and distribution, with background including managing 195-door crossdock operations

  Expertise in implementing procedures and systems to improve efficiency, quality and cost-effectiveness of operations

Warehouse Operations Manager/Customer Service Manager 2004-2017

Uncommon Carrier Inc.-Kearny, NJ

  Led broad-scope warehouse and customer service operations spanning human resources and inventory control through customer relations and P&L; achieved and maintained AIB Superior rating for 10 consecutive years

  Effectively hired, trained and directed staff and evaluated employees to ensure optimal performance; included leadership of 3 direct manager reports and 15 associates

  Strategically planned and scheduled daily workflow and staffing to maximize use of time and resources in achieving goals

  Boosted operational efficiency and productivity by implementing Synapse Warehouse Management System

Manager 1998-2004

Guaranteed Overnight Delivery-Newark, NJ

  Recruited to steer 195-door crossdock operations through effective leadership of 6 direct supervisory reports along with 60 associates

  Expertly planned, coordinated and managed workflow to move 3K pallets through building within 8-hour shift to consistently achieve aggressive service deadlines

Frontline Supervisor 1994-1998
APA Transportation-North Bergen, NJ

  Hired to plan, coordinate and direct crossdock operations, with direct accountability for managing up to 12 staff to achieve stringent deadlines and service level goals

Local Logistics Manager 1989-1994

JB Hunt Transportation-East Brunswick, NJ

  Launched career in distribution/transportation strategically managing load planning for fleet of as many as 60 trucks

Additional experience managing $1M Fayva Shoes retail store-Belleville, NJ

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Dear__________________:

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated in the accompanying resume, I offer 20+ years of experience in managing warehousing and distribution operations, with a consistent track record of achieving aggressive goals across key performance metrics ranging from productivity, efficiency and service levels through cost controls and bottom-line profits. Over the course of my career I have successfully managed high-volume, deadline-driven warehousing and distribution, including 195-door crossdock operations employing 6 management and 60 associate staff. I am effective in defining and implementing targeted strategies, processes and systems as well as prioritizing, planning and coordinating workflow to maximize use of time and resources and improve results in consistently delivering world-class service.

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I would be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Robert Whittom