Detail-oriented Executive Assistant eager to contribute 17 years of experience to a rewarding opportunity within a progressive organization.

         Top-notch organizational abilities with a proven track record of completing assigned tasks on-time in fast-paced environments.

         Recognized for the ability to streamline existing processes to significantly increase efficiency throughout daily office operations.

         Seasoned in performing various human resource services, including payroll processing, benefits administration and processing on-boarding paperwork.

         Dynamic interpersonal communication skills, instrumental to cultivating positive relationships and delivering high quality support.

Nortek Security & Control, Carlsbad, CA 2016-2018

Executive Assistant

         Delivered top-notch administrative support to Senior Vice President of Engineering, as well as engineering team.

         Streamlined existing processes to increase efficiency throughout all office operations; significantly reduced expenditures and turn-around time for approvals.

         Demonstrated excellent organizational skills while performing various administrative tasks, including calendar management, meeting facilitation and travel coordination.

         Thoroughly reviewed financial data to identify and resolve discrepancies.

         Generated detailed expense reports and relayed pertinent information to appropriate parties.

         Contributed extensively to employee on-boarding; responsible for coordinating interviews and processing paperwork for newly hired team members.

Arch Health Partners, Poway, CA 2012-2015

Executive Assistant

         Exemplified excellent administrative and organizational skills while providing direct support to Chief Medical Officer (CMO), as well as multiple business units.

         Strategically facilitated both domestic and international travel arrangements; coordinated lodging, accommodations and transportation.

         Promptly resolved patient inquiries, handled complaints and managed issues.

         Established and maintained positive relationships with third party vendors; used strong negotiation skills to ensure favorable terms throughout agreements.

         Successfully coordinated training and development initiatives for newly hired employees.

Medimpact Healthcare Systems, Inc., San Diego, CA 2011-2012

Executive Assistant

         Provided exemplary support to Chief Medical Officer (CMO) of a leading pharmacy benefits management (PMB) company serving 32M members nationwide.

         Streamlined existing health services by developing and implementing concise spreadsheets / tracking tools.

North Island Credit Union, San Diego, CA 2001-2009

Executive Assistant to The Senior Vice President of Human Resources

         Exemplified strong administrative skills while delivering direct support to Senior Vice President of Human Resources, as well as the leadership team.

         Performed various administrative tasks in a timely manner, including payroll processing, benefit administration, internal / external auditing and reporting.

         Maintained open lines of communication between senior level management and staff members.

Associate of Arts in Advertising Art, Maricopa Technical Community College, Phoenix, AZ

Creating Effective Ads for More Sales, San Diego State University (SDSU) Saturday Seminars

Administrative Skills for Successful Leaders, SDSU Saturday Seminars

Successfully Managing Projects, SDSU Saturday Seminars

Service Class, North Island Credit Union Training Course

Certificate for Intermediate and Advanced Excel Classes, Learnsoft, Inc.

ADP Payroll Class