Manager/Supervisor

  Offering extensive managerial/leadership experience in diverse industries, with valuable background in broad-scope operations spanning sales, customer service, human resources, administrative, accounting, and financial reporting through ordering, inventory control, shipping and receiving, warehousing, distribution, and dispatching

  Expertise in developing and implementing systems and processes as well as strategically planning and managing workflow to maximize performance across customer servicing, time and resource allocation, efficiency, and cost-effectiveness

  Motivating, hands-on leader who effectively builds and directs productive teams

  Performance-driven professional with strong work ethic and high level of professional integrity; committed to delivering results and dedicated to employer success

Administrative Assistant, Mesa Bio Tech 2016

  Proficiently assisted with business functions ranging from accounting through administrative; included maintaining company calendar along with managing CEO expense reports and travel

  Boosted operational productivity by creating and maintaining efficient electronic filing system

  Effectively performed daily bookkeeping using QuickBooks; conducted monthly credit card and bank account reconciliations

  Strategically ordered supplies to meet real-time and projected operational needs

Receiving Team Manager, Macy s 2012-2016

  Successfully trained, coordinated and managed team to ensure optimal productivity in receiving and distributing multiple weekly inbound deliveries; strategically planned workflow and weekly schedules to maximize use of time and resources

  Effectively steered outbound shipment operations to meet critical timelines

  Efficiently processed vendor returns, damages and salvages

Administrative Assistant, BG International-San Diego, CA 2009-2011

  Demonstrated sharp business acumen in managing and assisting with diverse operational functions spanning administrative and accounting through customer service and distribution

  Supported company in boosting operational performance by setting up efficient QuickBooks accounting system; accounting/finance responsibilities included balancing monthly accounts as well as preparing detailed financial reports for submission to management

  Effectively coordinated ordering and shipping as well as billing; conducted follow-up calls

Office Manager, Stone Mobile Repair-San Diego, CA 2007-2009

  Drove full-scope office accounting, customer service and administrative operations

  Expertly calculated, prepared and issued bills, invoices and account statements; developed and implemented billing, recordkeeping, A/P, and A/R processes

  Successfully streamlined mechanics dispatching process to provide timely onsite repair services by effectively interfacing and coordinating with both customers and employees

Warehouse Supervisor, Miramar Truck Center-San Diego, CA 2004-2007

  Substantially reduced time, labor and penalty fees by developing and implementing comprehensive system to categorize automotive warranty parts

  Built productive, long-term vendor relationships instrumental to optimizing performance across parts ordering, inventory control and returns processing

  Proficiently prepared for annual inventories

  Strategically dispatched delivery drivers to maximize productivity, efficiency and customer satisfaction

Customer Service Representative, Pro Flowers-San Diego, CA 2004

  Provided world-class service in consulting with customers throughout online ordering process

  Drove revenue growth by capitalizing on opportunities to offer expert recommendations focused on upselling and cross-selling products and services