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Yyyyyy x. yyyyyy

- 241 SE 12TH Ct. Ÿ Xxxxxx , XXXXXX xxxxxx ( (xxx-xxx-xxxx *


Freight /Transport Business Management

Qualifications Profile


    Self-assured, dynamic, and service-driven professional with more than 20 years providing high-performance sales, customer service, and business operations management in the multi-modal freight forwarding and transport industries.

-    Excellent focus on achieving business objectives, increasing sales by 50% at K Carlton International.

-    Aggressive entrepreneural skills that built and grew a freight forwarding business from scratch.

    Highly detailed, analytical and methodical with critical thinking to resolve work issues even under stress.

    Xxxxxxexible and adaptable with quick learning abilities to reach high productivity levels in fast-paced work environments and new or demanding assignments.

    Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results.

    Strong people management and interpersonal communication skills that inspire customer confidence while forging teamwork synergies with colleagues across diverse ethnicities.


Key Expertise

Sales Management

    Marketing & Sales (Trad. & Online)

    Business Development

    Multiple Account Management

    Customer Service Management

    Relationship Management (Clients, Customs, Transport Companies, & the Public)

Business Operations Management

    Freight Forwarding Business Development

    Tactical & Operations Planning

    Supply Chain Management

    Customs Brokerage

    Import/Export Operations

    Shipping & Receiving

    Process/Workxxxxxxow Improvement


    Profitability Management

    Basic Accounting (Account Payables Receivables)

    Fiscal & Budget Management

    Policies & Regulatory Compliance (i.e. OSHA, etc.)

    Staff Supervision & Training

    Time Management

    Office & Staff Administration

    Records & Document Management


    ERP: SAP/R3, Oracle, Great Plains Dynamics, Dun&Bradstreet, PeopleSoft, JDEdwards

    Office Tools: MS Office (Word, Excel, PowerPoint, Access, & Outlook), Acrobat, & Lotus Notes


Professional Experience


Export Manager, K Carlton International Ÿ Fort Lauderdale, XXXXXX Jun 2013 Present

    Responsible for processing import and export documentation in accordance with customs regulations, laws, company policies, and service quality standards, signing off documents on behalf of clients using appropriate powers of attorney, and clearing goods through customs to reach final client destinations.

    Leverage knowledge in local, state, and federal laws, including customs regulations here and overseas, attending trade conferences and meetings to keep abreast of changes, and ensuring compliance to enable smooth xxxxxxow of all export and import freight transshipments.

    Arrange for multimodal freight transport, 3rd party logistics, and product distribution support as needed.

    Oversee accounts receivable and payable, ensuring timely settlements.

    Increase sale by 50% to date for the department.


Office Manager, Ronnie s Auto Transport Ÿ Fort Lauderdale, XXXXXX Mar 2003 May 2013

    Provided administrative oversight in managing office operations covering budget management, contract management, facilities maintenance, accounts payable/receivable, and supplies inventory management.

    Reviewed operational reports to ensure data accuracy and process efficiencies.

    Hired, onboarded, trained, and terminated clerical and administrative personnel.


Owner / Operator, Jag International Ÿ Xxxxxx, XXXXXX Feb 1999 May 2013

    Built and grew the business, providing strategic and tactical direction for a team of professionals in managing marketing and sales, customer service, operations, and accounting with complete oversight on accounts payable/receivable, budget management, and compliance with federal maritime commission.


Education & Credentials



B.B.A. Basic Business


Professional Training & Certifications

    Hazardous Material Certification. TSA approved as an IAC administer

Professional Affiliations

    Volunteer: Xxxxxx Chamber of Commerce

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