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- 241 SE 12TH Ct. Xxxxxx , XXXXXX xxxxxx ( (xxx-xxx-xxxx * email@example.com
Freight /Transport Business Management
Self-assured, dynamic, and service-driven professional with more than 20 years providing high-performance sales, customer service, and business operations management in the multi-modal freight forwarding and transport industries.
- Excellent focus on achieving business objectives, increasing sales by 50% at K Carlton International.
- Aggressive entrepreneural skills that built and grew a freight forwarding business from scratch.
Highly detailed, analytical and methodical with critical thinking to resolve work issues even under stress.
Xxxxxxexible and adaptable with quick learning abilities to reach high productivity levels in fast-paced work environments and new or demanding assignments.
Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results.
Strong people management and interpersonal communication skills that inspire customer confidence while forging teamwork synergies with colleagues across diverse ethnicities.
Marketing & Sales (Trad. & Online)
Multiple Account Management
Customer Service Management
Relationship Management (Clients, Customs, Transport Companies, & the Public)
Business Operations Management
Freight Forwarding Business Development
Tactical & Operations Planning
Supply Chain Management
Shipping & Receiving
Basic Accounting (Account Payables Receivables)
Fiscal & Budget Management
Policies & Regulatory Compliance (i.e. OSHA, etc.)
Staff Supervision & Training
Office & Staff Administration
Records & Document Management
ERP: SAP/R3, Oracle, Great Plains Dynamics, Dun&Bradstreet, PeopleSoft, JDEdwards
Office Tools: MS Office (Word, Excel, PowerPoint, Access, & Outlook), Acrobat, & Lotus Notes
Responsible for processing import and export documentation in accordance with customs regulations, laws, company policies, and service quality standards, signing off documents on behalf of clients using appropriate powers of attorney, and clearing goods through customs to reach final client destinations.
Leverage knowledge in local, state, and federal laws, including customs regulations here and overseas, attending trade conferences and meetings to keep abreast of changes, and ensuring compliance to enable smooth xxxxxxow of all export and import freight transshipments.
Arrange for multimodal freight transport, 3rd party logistics, and product distribution support as needed.
Oversee accounts receivable and payable, ensuring timely settlements.
Increase sale by 50% to date for the department.
Provided administrative oversight in managing office operations covering budget management, contract management, facilities maintenance, accounts payable/receivable, and supplies inventory management.
Reviewed operational reports to ensure data accuracy and process efficiencies.
Hired, onboarded, trained, and terminated clerical and administrative personnel.
Built and grew the business, providing strategic and tactical direction for a team of professionals in managing marketing and sales, customer service, operations, and accounting with complete oversight on accounts payable/receivable, budget management, and compliance with federal maritime commission.
Education & Credentials
LANSING COMMUNITY COLLEGE WEST CAMPUS Lansing, MI (1989)
B.B.A. Basic Business
Professional Training & Certifications
Hazardous Material Certification. TSA approved as an IAC administer
Volunteer: Xxxxxx Chamber of Commerce
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