- 1956 Antoinette St.Ÿ Pittsburgh, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Project Manager/Operations Manager (Telecommunications)

Qualifications Profile

    Results-driven management professional with more than 22 years providing high-performance network technology solutions, operations management, and customer service in the telecommunications industry.

    Detail-oriented without losing sight of the big picture, analytical and methodical with critical thinking to strategize solutions in addressing work issues even under stressful work conditions.

    Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results.

    Decisive leadership, strong people management, and exceptional interpersonal communication skills that inspire confidence while forging teamwork synergies with colleagues and subordinates across diverse ethnicities.

Key Expertise

Operations Management

    Tactical & Operations Planning

    Account Management

    Customer Service Management

    Relationship Management (Clients, Stakeholders & Vendors)

    Operating Budget Administration

    Network Center Management

    Total Quality Management

    Process/Workflow Improvement

    Productivity Improvement

    Inter-Office Coordination

    Policies & Regulatory Compliance (i.e. OSHA, FCC, etc.)

    Staff Supervision & Training

Project Management

    Concurrent Project Management

    Systems/Business Needs Analysis

    Project Budget Management

    Systems Development & Prototyping

    Systems Install & Divestment

    User Acceptance Testing

    Post Project Support & review

Technical

    Network Topology Design & Execution

    DC Power Systems Installation

    Network Voice/Data Convergence, Transmission, & Conversion

    Network Protocols: TCP/IP ATM,

    Structured Cabling: Copper & FDDI

    MS Office & Project

    Email/Webmail, Web Research, Social Networking, & Online Collaborative Computing

Professional Experience

Black Box Network Services (BBNS) Ÿ Camp Humphreys, South Korea

    Manage 8 Installation, Transition, & Test (ITT) personnel and 4 Systems Engineers in supporting network operations at the 4 major ADN buildings and 100 smaller buildings.

    Coordinate project management tasks with clients, ensuring compliance with specifications, deadlines, and budgets.

    Conduct site survey and weekly meetings with clients and oversee project completion with 0% downtimes while maintaining hot cutovers amidst austere conditions.

Science Applications International Corp. (SAIC) Ÿ for the Dexxxxxxrtment of Defense, South Korea

    Supervised a DC power upgrade and installation of all DC power systems/subsystems, interconnections to all required interfaces, and proper configuration of alarms and associated management systems in 8 sexxxxxxrate transport sites.

    Designed DC power systems with redundant DC rectifiers, battery backups, DC power distribution xxxxxxnels, and DC-to-AC redundant inverters for mission-critical operations, administration, and maintenance areas.

General Motors Ÿ Milford Proving Grounds, MI

    Responsible for turn-key installation of voice and data networks with internal and external building connectivity.

    Implemented efficient daily operations ensuring compliance with performance standards and approved budgets.

Communications Cabling & Networking, Inc. Ÿ Pewaukee, WI

    Installed voice and data networks for multiple private comxxxxxxnies and healthcare systems.

    Researched and implemented new industry standards while mentoring staff in cabling standards and comxxxxxxny policies.

G & S Communications Ÿ Raleigh, NC

    Implemented cost controls resulting in annual savings of about $250T while managing an operating budget of $12M

    Built and nurtured strategic relationships with the Dept. of Energy and subcontractor xxxxxxrtnerships with vendors.

    Managed the voice and data installation for the Ford Motor Comxxxxxxny s global R&D facilities.

- 1956 Antoinette St.Ÿ Pittsburgh, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Professional Experience (continued)

U.S. Military Experience

Live Fire Shoot House 5-Building (LFSH) & Combined Arms Collective Training Facility 15-Building (CACTF)

    Managed a team of RCDD to develop specifications for infrastructure cabling consisting of 580 dual Cat 6 outlets, and 288 strands of single mode optical fiber (OSP).

Combined Arms Collective Training Facility 18-Building (CACTF) (urban training) &

Tactical Unmanned Aircraft System (TUAS)

    Developed specifications and technical drawings for over 750 outlets and 432 strands of single mode optical fiber for the training building, office sxxxxxxces, and hangar work bays for hands-on classroom training.

    Cabled and commissioned audiovisual facilities for the training building.

Combined Arms Collective Training Facility 23-Building (CACTF) &

Live Fire Shoot House 5-Building (LFSH)

    Engineered and executed the specifications for inside plant and OSP infrastructure cabling covering 11 existing infrastructures retrofitted with over 700 outlets and 456 strands of single mode optical fiber.

    Mounted 10 high resolution cameras on telephone pole/towers for monitoring training activities.

Live Fire Shoot House 5-Building (LFSH) & Multipurpose Machine Gun Range 6-Building (MPMG)

    Developed and executed the Communications Engineering Design Xxxxxxckage specifications for telecoms infrastructure and OSP cabling including systems designed to withstand hurricanes.

Combined Arms Collective Training Facility 27-building (CACTF)

    Developed and implemented the Communications Engineering Design Xxxxxxckage specifications and drawings for infrastructure cabling including OSP covering 17 buildings that retrofitted 896 outlets and 576 stands of single mode optical fiber.

    Completed the projects on an accelerated schedule that enabled the client to start training.

    Developed and implemented the telecoms infrastructure specifications and drawings for cabling the OSP, XXXXXX, CATV, IDS and SIPRNET connections for a military vehicle rexxxxxxir facility.

    Supported special implantation procedures and precautions due to the hazardous location of the project.

Aircraft Component Rexxxxxxir Facility (ACRF), Ground Support Equipment Facility (GSE) &

    Developed the specifications and drawings for telecoms infrastructure cabling involving aircraft rexxxxxxir facilities requiring explosion-proof devices in the installation project.

Education & Credentials

Professional Training & Certifications

    Dexxxxxxrtment of Defense issued Secret security clearance adjudicated (Apr 2013)

    Dexxxxxxrtment of Energy issued Q clearance for Nuclear Power Plants (Aug 1992)

    Registered Communications Distribution Designer (RCDD) #181015R (Jan 1997)

    BICSI Outside Plant Specialist (OSP) # 171009O (Jun 2011)

    AT&T Systemax certified and trained in both design and installation (Jun 1990)

    OSHA 30 certified (Sep 2013)

    Belden Registered Installation Contractor (Apr 1994)

    Siemens Cabling Systems- Consultant/Architect #96022312-D (Feb 1993)