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Operations Leadership ~ Business Development ~ Recruiting / Staffing
Sales & Marketing ~ Team Leadership ~ Training ~ Goal Attainment ~ Start-Ups
Possess significant managerial experience with proven success in operations leadership, budget administration, sales, marketing, project coordination, community relations, and launching start-ups.
Solid experience in driving human resources functional areas which include recruiting, interviewing, hiring, training, coaching, employee relations, and conflict resolution.
Able to leverage keen analytical abilities to assess and optimize a company s profitability, expense control, competitive positioning, and revenue opportunities.
Strong proficiency in expense tracking, resource allocation, vendor relations, and organizational leadership.
Considerable strengths in developing and motivating highly productive business development teams.
Won multiple awards during tenure with Haven Home Health including 2010 Top Sales & Revenue Award, 2009 Team Leadership Award, and 2006 Gold Employee Award.
Earned 2007 Platinum Sales Award for ranking as top producer on senior-level sales team.
Produced $1M+ in revenues during first year at New Times resulting in President s Club status.
Four-time Superstar at Lincoln Property Company (1998, 1999, 2000, 2001), won 2000 Century Club Award for securing over 100 leases, and earned 1999 Double Century Club Award for achieving over 200 leases.
Advanced Senior Care Home Health LLC (OnePoint Health Services), McKinney, TX, 2014 to Present
CEO / Administrator
Championed retention of two major insurance contracts (NTSP and Humana) and dramatically increased patient census from 17 to 362.
Source and recruit top talent, and apply considerable networking abilities toward fostering relationships within the community to fuel organizational growth.
Spearhead full-scope daily operations including staffing, payroll, team-building, regulatory compliance, quality control, patient satisfaction, and financial oversight.
Hospice Plus+ / Curo HS, 2012 to 2014
Senior Hospice Care Coordinator (HCC) / Senior Curo Advocate
Seamlessly coordinated admissions process for hospice services by cultivating and maintaining cohesive relationships with all levels of healthcare providers.
Steadily developed new territories spanning five counties resulting in doubling patient census.
Trained, supported, mentored, coached, and educated new HCCs within East Texas region.
Leveraged exemplary skills in marketing, public relations, patient care advocacy, and event planning to promote hospice services to community.
Received highest recognition award as senior-level HCC for outpacing peers in revenue production and realizing highest referral-to-admission conversions.
MedPoint Healthcare LLC, Dallas, TX, 2011 to 2012
Vice President of Business Development / VP Operations
Established new agency (Arise Home Health) from scratch including business planning, marketing materials, and public relations to promote and support new ventures such as Texas Renal Care, Greenville Dialysis, and Independent Clinical Research, LLC.
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Recruited, interviewed, and hired all staff including administrators, managers, medical assistants, registered nurses, and business development associates.
Directed team in marketing new clinical trials to family practice physicians, hospitals, psychiatrists, and endocrinologists to maximize account development and market share.
Haven Home Health, LLC, Dallas, Texas, 2006 to 2011
Director of Marketing (East Texas Area)
Governed the complete spectrum of sales, marketing, fiscal, and administrative operations to build and expand new home health agency in East Texas covering four counties.
Prospected, secured, and maintained 250+ accounts by promoting agency to area hospitals, social workers, family practice doctors, hospitalists, surgeons, cancer centers, wound care clinics, skilled nursing facilities, and assisted living communities
Recruited clinical and administrative personnel for new agency, implemented training programs for sales reps, and controlled all budgets and expenses for territory to optimize P&L performance.
HomeTeam HealthCare, Dallas, Texas, 2005 to 2006
Marketing Manager, East Texas
Performed outside sales across area hospitals, social workers, family physicians, surgeons, cancer centers, skilled nursing facilities, and assisted living communities on behalf of home health care business.
Directed team of seven in signing and maintaining 150 accounts in East Texas.
Southern Vanity Magazine, Dallas, Texas, 2005
Executive Sales Associate
Motivated, coached, and led team in selling advertising among all types of industries, and personally sold 75 ads in less than nine months.
Wayne Garcia & Associates; Keller Williams, Dallas & Rockwall, 2004 to 2006
Licensed Realtor & Marketing Representative
Served as buyers representative and efficiently administered new listings for Lakewood, Uptown, Turtle Creek, Downtown, and M Streets.
Marketed and successfully closed 50 new home sales in 2004 and 75 in 2005.
Oversaw marketing for Wayne Garcia & Associates by creating compelling and visually powerful ads.
Dallas Observer, New Times, Inc., Dallas, Texas, 2001 to 2005
Senior Account Executive
Promoted based on outstanding business development performance and tasked with supervising Rentals team.
Effectively expanded Rentals and Real Estate section at Dallas Observer by meeting or exceeding quotas for advertising sales.
Billed $500K+ in revenue sales during FY02, capturing #1 position out of five peers nationwide; (held #2 ranking for six consecutive months).
Director of Marketing & Training, Southwest Housing Management Inc., Dallas, TX
Director of Leasing / Certified Training Associate / Resident Director, Lincoln Property Company, Dallas, TX
Texas Tech University
Texas Realtor License; University of North Texas Leonard-Hawes Real Estate School
Certified Apartment Manager (CAM)
Rent Roll, Microsoft Office (Word, Excel, Publisher, Outlook) Lotus 1-2-3, Macintosh & Windows platforms
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[HIRING MANAGER S NAME]
[CITY, STATE, ZIP CODE]
Dear Hiring Manager:
I am currently seeking a challenging career opportunity as a (INSERT TARGET POSITION) and am submitting my resume for your review. In advance, thank you for your time and consideration.
As indicated in the accompanying resume, I bring to you an outstanding background in all aspects of business development, excellent skills in operations management, and well-honed expertise in strategic planning, outside sales, marketing, and business promotion. My extensive experience in surpassing revenue targets, recruiting top talent, and developing top-performing and quality-focused teams will certainly prove to be an immediate asset to your company. To complement these qualifications, I offer a steadfast commitment to cultivating strong and long-lasting client relationships which is vital to driving organizational growth.
As a proactive contributor to your organization, you will find me to be an ambitious leader committed to supporting you in achieving your objectives through expertise in launching new organizations, establishing a strong market presence, and securing lucrative and long-term accounts. I am confident that I could be an asset to your organization and encourage you to call me at the number listed above so that we may discuss this mutually beneficial opportunity.
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