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Yyyyyy x. yyyyyy

Xxxxxx, FL xxxxxx (xxx-xxx-xxxx


Qualifications for Web Development IT Support Desktop Support


Recent B.S. in Information Technology Graduate who contributes solutions-centric critical thinking for insightful, change-oriented IT results. Ambitious Self-Starter who rises above IT / business challenges to achieve winning project / task outcomes, including quickly adapting to evolving scenarios. Out-of-the-Box Thinker who maintains cutting-edge technical skills and up-to-date industry trends awareness. Excellent Communicator who develops solid relationships with decision-makers, multidisciplinary teams, and customers, and who leads peers by example and with ethics and integrity to optimize IT / desktop success.


Core Competencies Include:

  Demonstrating strong multitasking skills and solid attention-to-detail.

  Exhibiting recognition as a quick study who rapidly picks up new concepts.

  Cross-functionally collaborating with peers to deliver high-quality technical services.

  Providing hands-on support always willing to go the extra mile to surpass the status quo.


Education & Technical Summary


Xxxxxx International University, Xxxxxx, FL


Bachelor of Science in Information Technology (2017)


Xxxxxx-Dade College, Xxxxxx, FL


Associate of Arts in Mass Communication & Journalism (2012)


Languages Java Visual Basic Operating Systems Linux Windows

Database MySQL Administration UNIX Website HTML CSS PHP jQuery

Software Microsoft Office Visual Studio PuTTY NetBeans MySQL Server Administration WampServer


Professional Experience


Xxxxxx International University Green Library, Xxxxxx, FL

(2013 2017)


Systems Assistant (2016 2017)

Played a vital role in updating and distributing the proper program for Windows and Mac laptops and desktops, including working to image laptops and desktops using Macrium Reflect and / or FOG servers. Continually supported students and co-workers with troubleshooting of diverse computer and printing issues.


  Relocated technical equipment (i.e. desktops, keyboards, mouse) to specific library areas.

  Verified seamless operations and / or troubleshooting requirements for all library desktops.


Student Circulation (2013 2016)

Ensured that a high volume of books and materials were organized and properly placed on multi-floor library shelves based on individual ID tags. Delivered excellence in customer service by checking materials in / out to students within a fast-paced Circulation Desk area, as well as promptly resolving account issues as required.


  Contributed proven IT abilities in assisting patrons with use of library electronic equipment.

  Regularly searched for key books and materials on library s website to support student needs.


Key Academic Projects


Website Construction Course

Created a PHP page with input tags, check boxes, radio buttons, and dropdown box with PHP in specific line of code. Created acontroller page with SQL commands. Used PuTTY and Access database to view input data.


Windows Programming for IT Course

Used Visual Studio and Visual Basic. Created a simple program for ease of multifaceted end user selection.


Information Retrieval Concept Course

Created database in MySQL and developed multiple related tables with each table having a primary key from another table. Used Microsoft Access to create a diagram where each table was connected to the primary key.


~ Comprehensive Academic Project Details Provided Upon Request ~


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