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Yyyyyy x. yyyyyy
- 2610 highway 76 Address 2 Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com
Healthcare/Medical Practitioner
Qualifications Profile
Self-assured, dynamic, and results-driven management professional with more than 22 years providing sales, customer services, financial, and business operations management in the automotive dealership & transport industries.
- Proven dedication to process efficiencies in sales generation, customer service, in-house financing, merchandising, and inventory management, enabling the business to achieve cost advantages in highly competitive markets.
- Detail-oriented, analytical and methodical with critical thinking to develop and execute proven strategies in growing the business, moving merchandise, and building sustainable customer relationships.
Flexible and adaptable with quick learning abilities to reach high productivity levels in fast-paced work environments and new or demanding assignments.
Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results.
Strong people management and interpersonal communication skills that inspire customer confidence while forging teamwork synergies with colleagues across diverse ethnicities.
Key Expertise
Sales Management
Marketing & Sales (Trad. & Online)
Retail Sales Management
Territory Sales Administration
Customer Service Management
Marketing Communications
Business Operations Management
Strategic Planning & Execution
Business Development
Process/Workflow Improvement
Relationship Management (Clients, Stakeholders, Public, & Suppliers)
Profitability Management
Project/Program Management
Administration
Contract Administration
Policies & Regulatory Compliance
Personnel Administration
Fiscal & Budget Administration
Organizational Development
Staff Supervision & Training
Office & Staff Administration
Records & Document Management
Technical
Productivity Tools: MS Office (Word, Excel, PowerPoint, Access, & Outlook)
Professional Experience
Hensley Suzuki
General Manager 2004 2009
Provided strategic direction and leadership in managing an auto dealership business, supervising over 30 employees in routine front and back-office operations, and adhering to company performance and service quality standards.
Grew the business, directing advertising strategy with a monthly budget of $120K on print, TV, radio, and direct mail that increased annual sales from $360K to $7.2M in 4 years.
Facilitated all aspects of inventory management, wholesaling, and trading.
Ensured contract compliance with major financial institutions with a daily balance of up to $2M.
Built sustainable professional relationship with lenders/creditors for mutual financial benefits.
Developed a culturally diverse customer base from a tri-state area providing over 100 daily customer engagements.
King Cotton Auto Group
Finance Director 2001 2004
Managed the finance departments of 3 auto dealerships in Xxxxxx and Mississippi overseeing the performance of 6 finance managers in supporting sales through in-house financing products.
Assisted sales managers in closing complicated deals, maximizing opportunities in providing financing deals to customers that facilitated sales closure.
Expedited contract compliance with major financial institutions with a daily balance of up to $5M.
Built and maintained professional relationships with finance teams, dealership GMs and other store personnel to ensure smooth collaborative engagements in achieving shared objectives.
Airport Auto Center
Finance/Sales Manager 1994 2001
Managed sales performance while providing customer financing services, facilitating in-house leasing contract program focused on sub-prime credit profiles.
Procured inventory at auction markets across the United States, achieve cost advantages in meeting budgets.
Education & Credentials
Course?, EXCELSIOR COLLEGE Albany, NY (2016 Present)
Course?, ROSS UNIVERSITY SCHOOL OF MEDICINE ▪ Portsmouth, Dominica (2012 2015)
B.S. in Biology, UNIVERSITY OF MEMPHIS Memphis, XXXXXX (2009 2012)
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