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Tiffany Holmes
0000 xxxxxx xxxx ,
xxxx , xxxxx 00000
Phone: (xxx-xxx-xxxx
Email: abc@xyz.com
Citizenship: American
SSN: xxx-xx-xxxx
Veteran s Preference: N/A
Clearances: N/A
Job Announcement Number:
Job Title:
Department:
Agency:
Core Competencies
Strategic Planning & Execution, Community Program Management, Relationship Management (Students/Parents, Faculty, Government & the Public), Fiscal & Budget Administration,
Inter-Office / Agency Coordination, Public Service Operations Management & Administration
Policies & Regulatory Compliance, Volunteer/Staff Sourcing & Recruitment
Organizational Development, Staff Supervision & Training, Office & Staff Administration
Records & Document Management, MS Office (Word, Excel, Access & PowerPoint)
Email/Webmail, Web Research, & Social Networking
Professional Experience
10/2015 04/2016
TEK PRO SERVICES
[Street Address, City. State Initial, Zip Code]
Salary: $XXXX.00/Month, Hours: 40/week
Supervisor: [Full Name]; Email:
Phone: (XXX) XXX XXXX; Can be contacted: [Yes/No, Advise me First, Diseased, etc.]
Case Processing Analyst
Provide support services for the US Department of Labor in a contracted business with the company, ensuring that each business solution satisfies case documentation while meeting specific US regulatory requirements. Oversee projects supporting agricultural applications that bring foreign nationals for temporary hires in agricultural jobs. Analyze and resolve complex issues from processing alien certification applications in H-2A (temporary agriculture), H-2B (temporary non-agriculture), H-1B (specialty occupations), and D-1 (crew members performing in U.S. ports) programs. Evaluate skills of foreign workers against local workers to justify applicant determination in situations where qualifications require research into industry standards. Apply QA standards in alien employment certification and evaluate effectiveness of programs in meeting policies goals, regulatory and statutory mandates. Manage a tight high-volume workload resolving 50-100 inquiries per week and consistently meeting performance metrics for speed, accuracy, and productivity. Investigate regulatory compliance issues through audits of certified foreign labor applications, analyzing contracts, payroll records and other documents to identify violations. Recommend decisions to close transactions, and make referrals to the appropriate agencies.
Tiffany
Holmes Page
2 of 4
09/2015 - 03/2016
COOK COUNTY STATE S ATTORNEY
RACE
Street Address, City. State Initial, Zip Code]
Salary: $XXXX.00/Month, Hours: 40/week
Supervisor: [Full Name]; Email:
Phone: (XXX) XXX XXXX; Can be contacted: [Yes/No, Advise me First, Diseased, etc.]
Fellow
Provided administrative support coordinating volunteers to canvass and phone bank throughout Cook County. Oversaw phone banks that recruited 15 to 20 volunteers in various communities within Cook County. Recruited and trained 30+ volunteers on phone systems and initiated persuasive conversations with undecided voters.
07/2015 10/2015
CHICAGO PUBLIC SCHOOLS (CPS)
Street Address, City. State Initial, Zip Code]
Salary: $XXXX.00/Month, Hours: 40/week
Supervisor: [Full Name]; Email:
Phone: (XXX) XXX XXXX; Can be contacted: [Yes/No, Advise me First, Diseased, etc.]
Substitute Teacher
Developed and executed daily lesson plans based on approved curriculum in Math, English, Science, Reading and Writing, and geared towards improving the academic skills of disadvantaged students considered high-risk in underserved areas or with behavioural disorders. Conducted college readiness skills, professional development and financial literacy. Provided strong classroom management and instruction for that ensured a rewarding learning experience for assigned students. Provided scholastic progress reports and feedback to students and parents.
09/2014 06/2015
RIGHTATSCHOOL,LLC
Street Address, City. State Initial, Zip Code]
Salary: $XXXX.00/Month, Hours: 40/week
Supervisor: [Full Name]; Email:
Phone: (XXX) XXX XXXX; Can be contacted: [Yes/No, Advise me First, Diseased, etc.]
Instructor
Conducted classes and guided students
in recognizing and developing realistic educational career plans through
planning for each semester and summer school. Provided advice on tertiary
educational options, degree requirements, course selection and academic
policies, assisting each student with the analysis of each option, including
possible outcomes and their implications. Maintained volunteer files, records,
reports, & database, including the tracking of volunteer hours. Utilized
available technology for classroom instruction and monitored scholastic
performance progress of each student towards completion. Identified current and
potential academic needs, and referred students to appropriate resources for
additional assistance
Evaluated and made recommendations on student career directions based on test scores, attendance, and grades.
Tiffany Holmes Page 3 of 4
02/2011 08/2014
UNIVERSITY OF CHICAGO
Street Address, City. State Initial, Zip Code]
Salary: $XXXX.00/Month, Hours: 40/week
Supervisor: [Full Name]; Email:
Phone: (XXX) XXX XXXX; Can be contacted: [Yes/No, Advise me First, Diseased, etc.]
Research Assistant
Conducted investigative and scientific research as directed by senior researcher. Planned and implemented qualitative and quantitative/statistical research involving interviews, case studies and other data gathering techniques. Analyzed quantitative research and survey results, using charts and graphs to represent findings and bring to a reasonable conclusion and recommendations involving organizational processes and future implications of research findings. Organized informational sessions with community members about the importance of vaccinations. Documented project performance and organized files and documents in print and electronic format for easy retrieval.
10/2012 08/2013
ILLINOIS 3RD LEGISLATIVE
DISTRICT
[Street Address, City]. IL [Zip Code]
Salary: $XXXX.00/Month, Hours: 40/week
Supervisor: [Full Name]; Email:
Phone: (XXX) XXX XXXX; Can be contacted: [Yes/No, Advise me First, Diseased, etc.]
Legislative Intern
Organized and annotated meetings, town halls, conferences, and health fairs to explore improvement opportunities for the district. Assisted in defining projects of more than 1000 attendees, providing administrative support in managing operations, logistics, expense reports, goals, and service delivery. Collaborated with clients, contractors and vendors in ensuring timely project deliverables within budgets and in establishing professional working relations. Provided HR management support in staff recruitment, task scheduling, and in supervising more than 30 volunteer groups and individuals from nonprofit organizations and city/state departments
06/2007 08/2012
CITY OF
CHICAGO
[Street Address], Chicago, IL [Zip Code]
Salary: $XXXX.00/Month, Hours: 40/week
Supervisor: [Full Name]; Email:
Phone:
(XXX) XXX XXXX; Can be contacted: [Yes/No, Advise me First, Diseased, etc.]
Clerk
Provided administrative and clerical support to the city public service office. Reconciled and balanced cash, checks, and credit card payments, managing cash and credit payments of $10,000+ per day. Provided the public with top-tier customer satisfaction in processing payments and penalties assessed for late payments. Processed 250+ daily applications for dog licenses, ID cards, and city stickers.
Tiffany
Holmes Page
4 of 4
10/2011 08/2012
PROVIDENT HOSPITAL OF COOK
COUNTY
[Street Address], Cook County, IL [Zip Code]
Salary: $XXXX.00/Month, Hours: 40/week
Supervisor: [Full Name]; Email:
Phone:
(XXX) XXX XXXX; Can be contacted: [Yes/No, Advise me First, Diseased, etc.]
Infectious Disease Intern
Maintained client health/medical documentation and tests results according to the Cook County Department of Public Health standards and policies. Assisted in developing culturally sensitive health promotion materials and outreach programs for targeted populations. Executed program plans, strategies and engagement activities to build and foster community awareness in HIV/AIDS transmission and prevention.
Education
University of Illinois at Chicago
Chicago, IL
Degree: Master s in Public Administration:
Expected December 2017
GPA:
Credit Hours Earned:
Chicago State University
Chicago, IL
Degree: B.S. in Public Health
Earned: May 2014
GPA:
Credit Hours Earned:
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