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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx | abc@xyz.com
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, my qualifications include 10 years of experience in the insurance industry. I have applied my skills and knowledge toward building and leading high performance teams. To complement this background, I possess a proven track record of significantly growing existing client base by forming positive relationships and suggesting services to meet individual needs.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx | abc@xyz.com
Results-oriented Leader eager to contribute 10 years of experience to a challenging management position within a progressive insurance agency.
Profile of Qualifications
- Possesses an in depth understanding of best insurance practices; skilled in identifying client needs and making knowledge based recommendations to ensure satisfaction.
- Top notch leadership and team building skills; recognized for achieving record breaking retention rates.
- Comprehensive understanding of the skills needed to anticipate, meet and exceed client expectations in a proactive and courteous manner.
Key Areas of Expertise
Insurance Industry Knowledge Interpersonal Communication Customer Service |
Leadership Organizational Management Relationship Management |
Revenue Growth Process Improvement Attention to Detail
|
Professional Synopsis
Farmers Insurance Inland Empire Division 2014-2016
Agency Owner (2016-Present) | Head of Recruiting (2014-2016)
- Fulfill key leadership position within fast paced insurance agency.
- Oversee day to day operations of 9 District Managers; monitor performance and implement individualized action plans as necessary.
- Streamline process improvement initiatives, resulting in increased efficiency throughout daily operations.
- Heavily involved in team building initiatives; responsible for recruiting and hiring new staff members.
- Deploy innovative marketing strategies to attract new clientele.
- Utilize strong knowledge of services to make individualized recommendations to fulfill client needs.
- Deliver excellent customer service, resulting in increased satisfaction and retention.
- Associated duties include management of budget and P&L.
Farmers Insurance 2007-2014
Sales Productivity Specialist (2013-2014)
- Assumed critical management role; oversaw 13 District Managers responsible for 400 staff members.
- Championed marketing and process improvement initiatives, resulting in a 30% increase in sales.
- Demonstrated top notch leadership abilities; monitored individual performance, provided in depth coaching and implemented strategies to encourage retention.
- Delivered excellent customer service; increased net promoter score to a record high of 54%.
- Identified customer needs and made knowledge based recommendations to cross sell and upsell additional products.
Marketing Consultant (2010-2013)
- Promoted company services by creating highly effective marketing and sales strategies; increased premium sales by 8.6%.
- Collaborated extensively with Project Managers, upper level management and home office sales team to continually grow existing client base.
- Encouraged additional participation in ePolicy (electronic policy document delivery) use, resulting in a 100% growth.
Marketing Specialist (2007-2010)
- Recognized for implementing effective strategies to continually increase business; grew market share by 1% annually for 3 consecutive years.
- Designed and deployed successful marketing initiatives, including facilitation of events and mailing campaign creation, leading to a 29% increase.
- Developed and implemented training programs for Agents.
Education
Master of Business Administration (MBA), University of Phoenix; 2009
Bachelor of Science in Management, University of Phoenix; 2008
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