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Yyyyyy x. yyyyyy
0000 xxxxxx
xxxx , xxxx , xxxxx 00000
702-339-3421
abc@xyz.com
Valet Attendant
Profile
Offering well over a decade of hospitality industry experience, specializing in valet parking and guest services
Recipient of numerous Certificates of Appreciation based on positive guest comments
Consistently ranked Top Performer in volume of vehicles moved; averaged 20K annually
Occasionally relied on to provide new hire training in company policies, procedures and job requirements
Dynamic communication and interpersonal relation skills instrumental to delivering world-class service, responding to inquiries and troubleshooting/resolving issues
Self-motivated team player with strong work ethic; equally successful in independent and collaborative roles
Effectively prioritize and manage workflow to maximize productivity and efficiency while maintaining high standards of service in fast-paced, time-sensitive and high-volume environments
Technology savvy, with solid experience in automated valet systems, data entry and MS Office Suite backed by Bachelor s Degree in Management Information Systems; able to rapidly learn new systems, software and applications
Professional Experience
Guest Services Parking Attendant 2003-2016
Las Vegas Sands the Venetian Resort Casino
Provided superior guest services in efficiently and securely managing parking and retrieval of vehicles; key role as team member in effective management of hundreds of vehicles daily
Concurrently responded to guest inquiries, providing expert advice in areas ranging from hotel amenities to directions
Proficiently used both automated and manual valet systems, operated phones and input computer data
Contributed knowledge of industry and employer policies/procedures along with strong communication and leadership skills toward assisting with new hire training
Education
Bachelor Degree in Management Information Systems; 2001
University of Phoenix-Las Vegas; 1999-2001
University of Nevada Las Vegas; 1991-1992
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