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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx

 

Driven, detail-focused leadership professional with more than 20 years of progressive and relevant managerial experience. Skilled supervisor and mentor with a keen ability for connecting with individuals and groups at all levels. Skilled in driving production and quality measures that bolster company success levels and drive organizational morale. Thrives in deadline-driven environments that call for adaptability and the ability to multitask. Presently seeking a Regional Director, Operations Manager or similar position with a growing and innovative company that will allow for professional growth, as well as continued career advancement.

 

Key Areas of Knowledge & Expertise

 

Time Management | Quality Assurance | Teamwork | Mentorship | Operations | Supervision | Restaurant & Foodservice Acumen

Interpersonal Communication | Critical Thinking | Strategic Planning | P&L | Windows OS | MS Office Suite (Word, Excel, PowerPoint)

 

Professional Experience

 

KFC Treadwell Enterprises of Alabama, LLC: Senior Market Coach (2010-Present)

         Manage operations across 23 restaurant locations throughout the entire state; includes handling all operations such as training, marketing, professional development, profit generation and overseeing a $20M sales budget

         Drive all moving parts for a comprehensive management training program led by the company and aimed at helping staff members with potential grow and advance within the organization

         Take on a leader role in completing assigned special projects, with a focus on food control, staff training, Speed with Service Initiatives and execution of the Above Store Leader Mentoring Program

         Increased store operating income by over $300K by implementing increased controls in crucial areas, e.g. labor, food safety and utilities

         Drastically reduced employee turnover by 75% using engaging incentive programs and effective hiring processes

 

Burger King Corporation: Multi-Unit Supervisor (2005-2010)

         Recruited and on-boarded high-caliber management professionals that worked diligently to surpass district expectations

         Directed regulatory compliance measures geared towards managers; discussed company standards including the safekeeping of funds/property, security measures, sales tactics, recordkeeping and store maintenance via completion of monthly audits

         Actively advised managerial staff on customer services, loss prevention and communication best practices

         Established goals and targets one-on-one with each individual, as well as objectives specific to each store

         Review operational records to ensure adherence to company protocols; assessed levels of store profitability and managed all budgets

 

Tacala, LLC.: Restaurant Manager (2004-2005)

         Hired, trained and coached all hourly management staff and other essential team members

         Facilitated inventory control measures each week, including ordering and purchasing

         Skillfully and accurately handled all cash control processes

 

Krispy Kreme Doughnuts: Store Manager (1998-2004)

         Fulfilled similar duties as described above with Tacala

         Also headed daily maintenance duties to upkeep equipment and lead repair processes as needed

 

Education & Involvement

 

Bachelor of Business Administration Courses, The University of Alabama at Birmingham

 

 

 

 

 

 

 

 

 

 

 

 

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx

 

 

March 16, 2018

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

 

Dear [Hiring Agent Name],

 

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration. As demonstrated in the accompanying resume, my professional qualifications include the following accomplishments:

 

  I bring to any Operations Management role years of diverse and progressive experience, including a track record of success, organizational excellence and outstanding performance in all roles I ve held. My primary focus is in working across the food service sector.

 

  I am highly skilled in working with customers to ensure that their expectations are exceeded and all needs are promptly met. In my current position as Senior Market Coach with KFC Treadwell Enterprises, I skillfully manage a territory of 23 restaurant locations and oversee all daily functions, including sales, budgeting, personnel relations and the like.

 

  With KFC thus far, I have also gained expertise in increasing staff retention rates and leading special projects, including training and hands-on mentoring programs that lend to the ongoing professional development of personnel.

 

  My passion for working with others permeates my work chronology. I leverage example-focused leadership to set a standard for quality amongst colleagues. I am highly comfortable in working to surpass organizational objectives as a member of a cross-collaborative team, as well as in an individual contributor capacity.

 

  Independent of my practical on-the-job experience, I also engaged in Bachelor of Business Administration courses while enrolled at The University of Alabama-Birmingham.

 

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

 

Sincerely,

Yyyyyy x. yyyyyy

Enc. Resume

 

 

 

 

 

 

 

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