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Performance-driven leader offering strong management and operational background in client-focused, service-oriented industries
Profile
Talent for rapidly adapting skills and acquiring new knowledge to thrive in changing roles and industries illustrated by diverse background
Solid qualifications in financial services sector; Licensed Series 6, Series 63 and New York State Life Insurance
Dynamic communication, consultation, presentation, and relationship management skills, with ability to clearly define, capitalize on and meet client needs; BA in Communications
Effectively prioritize, coordinate and manage workflow/projects to maximize productivity and efficiency in meeting stringent deadlines and aggressive performance goals
Proficient in MS Office Suite as well as MAC software
Professional Background
Relationship Banker, JP Morgan Chase, Inc.-West Babylon, NY May 2017-Present
Provide world-class service in assisting customers with opening and managing accounts, playing instrumental role in generating new business and growing existing accounts as well as ensuring satisfaction and building loyalty
Expertly consult to uncover and capitalize on opportunities for cross-selling and upselling products and services
Sales Associate, GameStop, Inc.-New Hyde Park, NY December 2016-April 2017
Effectively assisted customers with merchandise selections and processed transactions
Efficiently maintained inventory to meet real time and projected consumer trends
Manager, Satellite Automotive, Inc.-Brooklyn, NY July 2013-November 2016
Recruited to manage new business office, with responsibilities spanning sales and service through inventory control and administrative functions
Interfaced directly with customers along with international and wholesale accounts and oversaw customer servicing
Manager, Satellite Cars, Inc.-Brooklyn, NY January 2010-April 2013
Strategically boosted revenue channels and profits by launching online sales program
Proficiently inspected vehicles to ensure quality, profitable inventory purchases
Steered sales and customer service; promptly responded to and resolved issues
Sales Associate, Legacy Infiniti- Lynbrook, NY August 2009-December 2009
Effectively defined customer needs and financial qualifications to present optimal recommendations for luxury car purchases; received stellar service reports from customers
Education
BA, Communications, Adelphi University-Garden City, NY; 2009
Concentration: Moving Image and Production
GPA: 3.1 / 4.0 scale
Member, Lambda Pi Eta Honor Society
Member, Kappa Sigma Fraternity
Campus Residents Mentor
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