Yyyyyy x. yyyyyy

Experienced Strategic Leader with several years of experience in high-stress environments along with a strong background within a variety of industries. Experienced in managing day-to-day administrative operations, implementing both sales and operational procedures, and supervising cross-functional teams. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with others.

Proficient in: HTML, CSS3, Bootstrap, Foundation, JavaScript, Angular, Express, Node, Mongo, SQL, Ruby on Rails, Git/Github, Yeoman, Grunt, Hulp, Heroku, Invision, and Trello

• Direct the day-to-day management of several business development operations within a fast-paced start-up environment with a concentration on increasing operating revenue
• Identify and analyze/troubleshoot customer needs which requires superior analytical skills in addition to sourcing industry specific Investors, Researchers, Planners, and Designers
• Design and implement comprehensive standard operating procedures which focus on improving efficiency and productivity within the organization

• Guided the management and long-term strategic planning of a successful start-up organization which included designing business development strategies and implementing comprehensive programs
• Designed and implemented a complex residual, revenue based, lead compensation structure which was instrumental in increasing incremental, low cost growth within the organization
• Played a lead role in the creation of both a CLM and CRM program which increased wallet share within existing Fortune 100 client accounts while simultaneously increasing referral business by 300%

• Successfully created complex strategic partnerships which required superior communication abilities in addition to implementing networking best practices which increased referrals by 300% within 6 months
• Consistently fostered positive rapport with Advisors, Realtors, Funeral Homes, Attorneys, and Tax Preparers which resulted in an increase in revenue by 22%

Yyyyyy x. yyyyyy

Verizon Wireless 2001-2011

  Facilitated the completion of daily operational functions within a successful organization which required identifying process inefficiencies and designing more streamlined procedures

  Performed comprehensive market research which resulted in identifying business opportunities in addition to successfully growing customer base and increase wallet share

  Supervised cross-functional teams which required providing individualized coaching/guiding in addition to facilitating employee relations issues

  Successfully achieved a 87% increase in product sales through asking probing questions, decreased process time for business review decks by 95%, and increased employee promotions by 200%

  Instrumental in leading internal sales teams throughout 20 retail locations with a concentration on performance development, recruiting, and budget management for over 130 employees

  Played a lead role in improving store KPI rankings from last to first within 1 year, improved year over year employee promotion/job changes by 80%, and designed in-depth quarterly business reviews

  Oversaw daily operations of approximately 35 retail locations which required analyzing and diffusing escalated customer service situations in addition to completing both compliance and inventory audits

  Designed and implemented standard operating procedures with a concentration on maintaining organizational compliance and highlighting internal best practices

  Consistently maintained Top 10 audit scores on a national scale while simultaneously leading the design of business development strategies

  Managed the design and execution of comprehensive sales compensation plans for over 24 thousand employees which required working closely with human resources, finance, and senior leadership

  Successfully reduced sales commission costs by 40% through the streamlining of the sales compensation structure along with compiling monthly financial cost analysis reports and presenting annual compensation structure changes to over 20 regional management teams

Additional Professional Experience Includes:

  Managing Partner, The NexTrend, Inc.

  Manager, Sales & Marketing Operations, PrimeCo PCS

  Retail Account Manager, Bell Atlantic Mobile

Some College Coursework, Finance, University of Tennessee, Knoxville, TN

Some College Coursework, Finance, University of Delaware, Newark, DE

Member, Toastmasters International; Member, Society of Human Resource Management

Yyyyyy x. yyyyyy

Hiring Agent Name

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Company Name

Address

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Dear__________________:

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated in the accompanying resume, my professional qualifications include a strong background in operations/managerial roles within a variety of industries with experience in developing streamlined business processes, monitoring financial operations, analyzing sales compensation plans, and supervising cross-functional teams. In addition, I have a keen ability to foster positive rapport with clients, vendors, co-workers, and members of management.

To complement my professional experience, I also possess superior interpersonal and communication skills with an impressive ability to lead large-scale projects and design internal systems focused on streamlining current processes.

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy