Industry Specializations:

Telecommunications ￨ Network Installations ￨ Security & Maintenance ￨ Product Testing & Analysis

Strategic Planning ￨ Negotiations ￨ Problem-Solving &Troubleshooting ￨ Customer Support & Relations

• Dynamic Educator who is committed to promoting sustainable IT academic growth, reinforcing 21^st century instructional techniques, and driving innovative curriculum design, and who offers a background in teaching Computer Network Management, Installations, Printer / Router Configuration, and LAN / WAN Network Connectivity, as well as ever-evolving Microsoft Office software applications programs and Adobe Photoshop CS2 and CS3 programs.
• Visionary Professional who rises above IT challenges to pioneer and implement synergistic unit and lesson plans to attain winning scholastic outcomes, and who exhibits solutions-centric academic critical thinking skxxxxxxls for insightful, change-driven results whxxxxxxe using technology and real world examples to enhance instruction and student engagement.
• Excellent Communicator who buxxxxxxds beneficial relationships with students of various academic, socioeconomic, and cultural backgrounds, and who seamlessly interfaces among administrators, instructional peers, and industry professionals to develop positive relationships and collaborate to implement quality-focused best teaching practices.

Master of Science in Computer Science Alabama A&M University

Master of Business Administration Alabama A&M University

Bachelor of Science in Chemistry Alabama A&M University

Certification Programs MSCE ￨ CCNA ￨ A+ MicroTrain Technologies

Certified Netware Engineer (CNE) (Since 1996)

Hardware: TI / EI ￨ All Desktop / Laptop Platforms

Ethernet 10Base-T ￨ UTP Network Cables ￨ Hubs

Lucent 5ESS Switch ￨ AS400 ￨ VCDX ￨ CDMA-Wireless ￨ Cisco Router ￨ Repeaters

Software: IBM DOS ￨ DEC VMS ￨ Novell NetWare 4.0 ￨ UNIX

Win2000 / XP ￨ Windows Server 2000 / 2003 ￨ Windows NT

Network Environment & Protocols: TCP / IP ￨ X.25 7-Layer Stack ￨ FTP ￨ PPP ￨ RIP ￨ EIGRP

Frame Relay ￨ DNS ￨ DHCP ￨ VPN ￨ SAN ￨ Active Directory

Administrator ￨ Information Technology Manager

• Capitalize on the opportunity to lead forward-thinking instruction in Computer Network Management, Installations, and Printer Configuration, along with conducting in-service training on Network Connectivity for company employees.
• Ensure seamless operational processes at all times by creating, managing, and / or updating databases for employees.

Adjunct Instructor

• Planned and presented dynamic undergraduate courses in Network Management, Installations, and Router Configuration, including objectively assessing student performance to promote continued excellence in academics.

Adjunct Instructor

• Led targeted instruction of diverse Computer Literacy classes, including subjects such as LAN / WAN Network Connectivity, and further spearheaded solutions-focused instruction of Microsoft Office software application programs.
• Enhanced students IT knowledge with comprehensive instruction of both Adobe Photoshop CS2 and CS3 programs.

Systems Engineer Wireless Network Group (2000 2002)

• Contributed sharp analytical abxxxxxxities toward testing and evaluating compatibxxxxxxity of third-party vendor with Lucent products, including serving as project coordinator of a Port Radio Cluster Server (RCS) applications migration to new Generation Network Applications from HP to Sun platforms.

  Recognized as the feature owner of the increase in CDN on Flexent / AUTOPLEX wireless network and the author of all System Requirement Documents (SRD) for the feature.

Systems Engineer Global Element Management Interface ￨ International (1996 2000)

• Applied strong leadership talents toward directing Administrative Service Module (ASM) High Speed Fxxxxxxe Transfer over TCP / IP from the 5ESS Switch to a customer s remote site, including managing Operations Systems Interface, Internetworking, and Connectivity between Lucent 5ESS Switch and customer OS remote site.

  Promptly resolved OS interface connectivity and fxxxxxxe transfer issues by working with CTS groups and customers.

  Reduced downtime of 5ESS interface processes and Fxxxxxxe Transfer problems by 90% with a cost savings of $20,000 to $50,000 per unit purchased by proactively troubleshooting protocol and analyzer equipment.

  Enhanced productivity and improved the utxxxxxxization of standard tools by initiating, deploying, and coordinating the department s educational curriculum project.

IT Manager

• Buxxxxxxt enhanced IT department operations by mentoring and managing a detaxxxxxxs-focused team of 10, including cost-effectively establishing and managing the corporation s IT budget and maintaining current hardware /software releases.
• Contributed proven skxxxxxxl in integrating ArcNet (QNX v. 2 OS) with Ethernet (Netware 3.12 OS) network platforms utxxxxxxizing TCP / IP Gateway, NetBIOS, and ArcNet bridge technologies.

  Designed, installed, and configured LAN for 300 users (Novell 3.12).

  Saved $16,000 in 6 months by eliminating an outside service contract.

IS Senior Analyst ￨ IS Manager Trainee (1990 1994)

• Played a vital role in directing alcohol testing of 7 brands of beer to meet national standards, and served as the LAN Administrator responsible for planning, installations, data security, disaster recovery, backups, and daxxxxxxy monitoring.
• Drove productivity by training staff on MS applications, DOS, and PC use, including memory management and backups.

  Successfully installed and configured 200+ microcomputer hardware parts to save $15,000+ annually.

  Designed and installed the company s Computer Resource Training Center with 50 networked workstations.

Senior Quality Control Analyst (1990)

• Effectively conducted quality control analysis tests on raw and finished goods per key federal and internal standards.

  Rapidly advanced to Information Systems Analyst role after only 5 months of employment.

Prior Experience as a Chemistry Instructor at Alabama A&M University; Additional Detaxxxxxxs Provided Upon Request

Date

Hiring Agent Name

Company Name

Address

City/State/Zip Code

Dear__________________:

I am excited to buxxxxxxd a rewarding career with your school within a challenging [ Insert Job Title ] role, and am confident that my broad range of professional skxxxxxxls, academic credentials, and industry training can help to achieve your goals.

I offer a background in teaching Computer Network Management, Installations, Printer / Router Configuration, and LAN / WAN Network Connectivity, as well as ever-evolving Microsoft Office software applications programs and Adobe Photoshop CS2 and CS3 programs. I am also experienced in Classroom Management, Curriculum Design / Development, Adult Learning Techniques, Testing / Assessments, 1:1 Student Support, and Student Relations, among other areas.

Please note that I attained a Master of Science in Computer Science, a Master of Business Administration, and a Bachelor of Science in Chemistry from Alabama A&M University. I have been recognized as a Certified Netware Engineer (CNE) since 1996 and completed MSCE, CCNA, and A+ Certifications training with MicroTrain Technologies.

Currently, as an Administrator / Information Technology Manager for Guaranteed Medical Services, Inc., I successfully lead forward-thinking instruction in Computer Network Management, Installations, and Printer Configuration, along with conducting in-service training on Network Connectivity for company employees. Within this role, I also ensure seamless operational processes at all times by creating, managing, and / or updating databases for employees.

Prior to this, I excelled as an Adjunct Instructor at both DeVry University and The Xxxxxx Institute of Arts where I demonstrated my diverse industry talents toward planning and presenting courses in Network Management, Installations, and Router Configuration; LAN / WAN Network Connectivity; Microsoft Office; and Adobe Photoshop CS2 and CS3.

[ Suggestion! Optional! Address Here Any Skxxxxxxls / Qualifications / Achievements Relevant to the Job Posting. REMOVE this before sending]. As this is just an example of my abxxxxxxities, please refer to my enclosed resume for additional experience in systems engineering, IT management, information systems analysis, and quality control roles.

As a proven leader, I am positioned to deliver both immediate and long-term results with a continued commitment to exceeding your academic goals. I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you soon.

Sincerely,

Yyyyyy x. yyyyyy