Results oriented Professional eager to contribute top notch leadership and sales abilities to a Service Advisor role within a high-end car dealership.

• Dynamic interpersonal communication skills, key to rapidly forming rapport and maintaining positive relationships with clientele.
• Continually recognized for meeting and exceeding sales goals.
• Regarded for the ability to deliver outstanding results with the highest degree of expertise, service and professionalism.
• Comprehensive understanding of the skills needed to anticipate, meet and exceed client expectations in a proactive and courteous manner.

Boch Toyota, Norwood, Massachusetts 2016-Present

Sales Consultant / Sales Manager

• Demonstrate excellent leadership skills while overseeing day to day operations.
• Build high performance sales team; monitor employee performance and implement innovative strategies to increase revenue.
• Streamline existing processes, resulting in significant increases in revenue.

Honda North, Danvers, Massachusetts 2012-2016

Sales Manager / Finance Manager / Sales Consultant

• Consistently recognized as a top sales performer; sold 25+ vehicles monthly.
• Established and maintained positive relationships with customers; made knowledge based recommendations and conducted thorough follow up to ensure satisfaction.
• Ranked within top 7% of national sales consultants for three consecutive years.

Bar Management Group, Charlotte, North Carolina 2006-2012

Manager / Corporate Trainer

• Leveraged strong leadership and organizational abilities while directing day to day operations within a fast paced environment.
• Developed and implementing highly effective training programs to improve employee performance.

Bachelor of Science in Education, University of North Carolina, Greensboro, NC; 1999

Finance Management Training, Jim Moran and Associates; 2015