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Medical/Healthcare/Clinical Support
Profile
Pre-Nursing Associate Degree student eager to develop real-world healthcare industry experience while immediately contributing to the success of the employer
Have taken the initiative to gain exposure to healthcare sector by currently volunteering at UC Health
Numerous years of successful experience in client-focused industry, with valuable background in customer service, phone management, finance/banking, cash handling, reconciliations, accounts maintenance, and staff scheduling
Dynamic communication, consultation and interpersonal relation skills
Excel in prioritizing, planning, organizing, and managing workflow/projects to optimize productivity, efficiency and use of time and resources in achieving critical deadlines and
performance goals
Strong work ethic and drive to succeed illustrated by ongoing employment concurrent with academic pursuits
Sharp technical, analytical and problem solving skills; detail oriented and quality focused
Education
Associate Degree/Pre-Nursing, Community College of Denver; 2013-in progress
General Studies, San Diego Mesa College; 2012-2013
Professional Background
Wells Fargo-Denver, CO 2013-Present
Teller/ Lead Teller/ Personal Banker
Demonstrate strong leadership skills in strategically scheduling main branch staff to maximize use of resources within labor budget goals while meeting customer demand
Provide superior customer service in processing transactions, including deposits, withdrawals, money orders, and checks, along with foreign currency exchanges, wire transfers, stop payments, and account transfers; efficiently prepare customer and ATM cash and change orders and additionally collect member loan payments
Proficiently coordinate daily cash reconciliations for high-volume branch; maintain 99%+ accuracy balancing record
Effectively respond to onsite and phone inquiries regarding products and services as well as troubleshoot and resolve customer issues
Expertly consult with customers and promote products and services including checking, savings, loans, and lines of credit to deliver customized solutions and drive business growth
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