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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx | abc@xyz.com
Dedicated professional eager to contribute strong customer service and organizational abilities to a rewarding career opportunity within a progressive organization.
Summary
Excellent interpersonal communication skills, key to forming positive relationships and delivering quality customer service.
Passionate about assisting others and providing assistance to diverse groups of individuals.
Strong analytical problem-solving skills with a track record of meeting goals.
Recognized for the ability to adapt quickly and learn new concepts.
Skills
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Customer Service Problem-Solving |
Time Management Attention to Detail |
Interpersonal Communication Medical / Healthcare Knowledge
|
Experience
A.I.M. and Associates, Inc., Auburn, CA; Specialist 2015-Present
Leverage strong organizational and interpersonal skills to provide support to individuals possessing special needs.
Strategically assist with activities of daily living, including health management, money management and education.
Establish and maintain positive relationships with a diverse group of individuals.
Caregiver 2014-2015
Provided high quality care to individuals; successfully assisted with activities of daily living.
MD Stat, El Dorado Hills, CA; Medical Assistant 2013
Demonstrated strong organizational abilities while providing direct support to Physicians.
Responsible for maintaining accurate patient records; successfully took vital signs and charted data.
Associated duties included sterile tray set up, EKGs, injections and bandaging.
Safeway, Placerville, CA; Journeyman Clerk 1986-2012
Contributed strong leadership skills toward effectively training and managing staff.
Delivered high quality service to patrons throughout daily interactions; promptly resolved inquiries, handled complaints and managed issues.
Utilized excellent organizational skills to create schedules and appropriately monitor inventory levels.
Blue Shield of California, El Dorado Hills, CA; Customer Service Representative 2006-2007
Provided excellent support to customers within a fast-paced call center environment.
Utilized strong industry knowledge to quickly resolve inquiries.
Made knowledge-based recommendations regarding products and services to appropriately fulfill customer needs.
Education & Professional Development
Medical Assistant (MA), Anthem Career College, Sacramento, CA; 2013
Associate of Science in Computer Networking, ITT Technical Institute, Sacramento, CA; 2002
CPR- Adult / Child / Infant Cardiopulmonary Resuscitation, AED and Standard First Aid Training; Current
HIPAA & OSHA Compliant
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