Yyyyyy x. yyyyyy

Hardworking and energetic professional with more than 10 years of related experience in finance and sales-based settings. Demonstrates dynamic leadership skills in successfully directing top-performing sales team to consistently surpass aggressive sales targets. Possesses track record of expanding revenue channels, client base and annual sales for firms with up to $5M in revenue. Known reputation for establishing and maintaining profitable relationships with top-tier organizations including Bank of America, Chase Bank and others. Proven ability to adapt easily to changing environments. Adept at working effectively in both autonomous and cross-functional team settings.

Operations | Finance | Marketing | Revenue Growth | Client Base Expansion | Stakeholder Relations | Communication | Critical Thinking Problem Solving | Time Management | Administrative Skills | Microsoft Office | Advent Inventory Management | Nestar Data Management

The Hilton Club Xxxxxx~ In-House Marketing Representative | 2015-Present

• Coordinate sales appointments with the company s top Senior Sales Executives; organize pre-arrival reservations and alert both guests and owners about new purchase opportunities and incentives at the Hilton Club in Midtown Manhattan
• Cross-promote offerings with partner restaurants, museums and spas in Manhattan via the Elevated Rewards marketing program
• Spearhead marketing initiatives that actively promote exclusive luxury properties located throughout Midtown Manhattan
• Execute and track ongoing and future marketing programs to determine efficacy and make process improvements as needed

MERCEDES-BENZ MANHATTAN ~ Finance and After-Sale Manager | 2012-2015

• Managed client relationships/accounts on behalf of dealership; met and exceeded monthly insurance and aftermarket sales goals
• Conducted credit interviews with prospective borrowers; verified driver's licenses, bank statements, income records and proof of residency; submitted required material to financial institutions as requested
• Reviewed official documents for accuracy, including vehicle registrations, titles, warranties and purchase contracts
• Worked with the corporate auditing team to ensure optimal performance on state-administered compliance assessments
• Supervised dynamic team of Sales Representatives throughout all phases of purchases; led them to exceed sales targets
• Led daily staff meetings; sought to foster optimal relationships with VIP clients, partners, affiliates and financial institutions

Finance Associate/Sales Assistant | 2009-2012

• Processed requests for extended warranties and maintenance packages; diligently exceeded company s sales quotas
• Supported over 30 Sales Managers and Representatives; scheduled and confirmed all meetings and appointments
• Fielded new and existing customer inquiries; fielded hundreds of telephone calls and e-commerce leads each day
• Oversaw marketing and sales initiatives; included mass mailings and e-mail blasts to promote company sales; conducted industry research to fuel sales campaigns and ensure optimal placement of advertisement amongst competing firms
• Promoted to Management role due to superior sales performance and expansive financial management skill set

JPMORGAN CHASE ~ Personal Banker | 2008-2009

• Provided exceptional client support on behalf of a leading financial services firm with over 500K accounts
• Ensured adherence to corporate policies and regulatory procedures in order to promote security of client and bank assets
• Worked directly with Investment Services, Business Development and Mortgage Specialists to maximize branch revenues; steadily exceeded monthly sales goals through targeted coordination of client services

JIM ELLIS AUDI ~ Finance and After-Sale Manager | 2007-2008

• Recruited to launch new Audi dealership; efficaciously trained all sales staff regarding company products and services
• Fostered relationships with vendors and partnerships with financial service firms including SunTrust Bank and AmeriCredit Financial Services; substantially expanded revenue channels and after-sale income
• Led weekly group training workshops for staff that focused on specifications of after-sale products and insurance services
• Identified new lending institutions to ensure optimal selection of financing for clients and significant sales increases
• Employed initiatives that increased per-unit profits to nearly 65% above the national average; also boosted location revenue by nearly 70% in less than one year

HOLLER HONDA ~ Financial Services Manager | 2002-2006

• Supervised processing of billing and registration paperwork for a dealership with over 500 sales per month
• Handled COD, DMV registration, contract issues, as well as requests for credit and life/disability insurance
• Issued license plates and registrations to customers; verified identification and handled title documents in the process

Bachelor of Business Administration, International Business with Spanish Minor, University of Georgia