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xxxxxx xxxx , xxxx , xxxxx 00000
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Summary of Qualifications
Accomplished Audit Manager with a consistent, proven track record of results-achieved.
Promoted to Audit Manager at PRGX Global and outperformed expectations the past 13 years.
Led an $11 billion recovery audit for a specialty retailer client, and retained the relationship for 19 years.
Achieved exceeded expectations on annual customer satisfaction surveys for nearly two decades.
Excellent leadership skills to manage, motivate and coach team members, including those offshore.
Proficient with the Windows operating system; Microsoft Office Suite and Oracle/PeopleSoft.
Work Experience
PRGX Global, Inc. 1995-Present
Audit Manager (2003-Present)
Lead a team of eight personnel, including two auditors that work in an Audit Center overseas.
Manage an $11 billion recovery audit for a specialty retailer client.
Oversee budgeting, forecasting, data collection and client/vendor claim correspondence.
Spearhead weekly meetings with clients, as well as quarterly and annual client reports.
Achievements:
Retained relationship with the same client for 19 years at five-year contract intervals for achieving exceeded expectations on annual customer satisfaction surveys.
Expanded audit scope to include analytics and advisory due to performance on the recovery audit side of the business.
Achieved several major first milestones, including:
First audit to implement a real time duplicate payment process;
First audit to implement a rolling statement audit;
One of the first audits to perform remotely via Citrix;
One of the first audits to leverage an Offshore Audit Team, including leading a presentation during a company-wide conference call explaining the process.
Senior Auditor (1995-2002)
Education
Bachelor of Science, Business Administration (BSBA), Lynn University Boca Raton, FL; earned 2001
Industry Involvement
Previously,
member, Institute of Financial Operations; several years
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