Yyyyyy x. yyyyyy

Management Professional

Operations ~ Sales ~ Purchasing ~ Customer Service ~ Personnel Training & Leadership

Supplier Relations & Negotiations ~ Project Management ~ Problem Resolution ~ Safety Compliance

         Highly adaptable change agent offering demonstrated skills in forging cohesive relationships with key stakeholders to accomplish organizational goals.

         Considerable strengths in business operational elements encompassing customer service, quality control and assurance, client relations, procurement, and streamlining operational methods and processes.

         Excel at strategically driving initiatives to maximize the use of resources, boost productivity, control costs, and achieve aggressive performance targets.

         Possess strong team-building and supervisory expertise; adept at delegating assignments, promoting team unity, and training, coaching, and empowering personnel to display productivity excellence.

         Personable and reliable, with proven capabilities in planning, report writing, and continuous improvement.

         Adept at estimating, forecasting, budgeting, pricing, resource allocation, purchasing, and project management.

         Continually identify and capitalize on cost improvement and revenue generation opportunities.

TVH Parts, Olathe, KS, 2010 to Present

Product Specialist

         Evaluate daily Suggested Order Reports to purchase required parts while minimizing costs and arranging efficient delivery dates.

         Authorize purchase orders with approved and preferred suppliers and meticulously monitor inventory to optimize fill rates and inventory turns.

         Conduct persuasive negotiations with suppliers regarding pricing, payment terms, quality requirements, lead times, and freight payment terms.

         Obtain quotes from existing and potential suppliers, and assess competitiveness, quality levels, and customer needs.

Kansas City Millwork, Olathe, KS, 2003 to 2010

Operations Manager

         Steadily advanced through a series of promotions to spearhead full-scope operations encompassing fleet management, dispatch, shipping & receiving, customer service, quality control, scheduling, and manufacturing among three different shops.

         Provided high-impact leadership to between 25 and 45 employees, constantly focusing on safety training throughout all areas of production and warehouse including forklift operation.

         Directed truck maintenance including DOT inspections and driver training.

         Orchestrated inventory management including cycle counts and all WIP (work in process) to successfully control shrinkage and waste.

         Navigated human resources functional areas spanning time-keeping, benefits administration, hiring, and performance management.

Bruisers Overland Body & Tow, Overland Park, KS, 2001 to 2003

Body Shop / Tow Manager

         Led, trained, and supervised team of five in body shop operations, enforced OSHA compliance, and personally handled 90% of all mechanical jobs.

         Closely cooperated with insurance adjusters to expedite cases and achieve mutual goals.

Continued ►

Professional Experience continued Yyyyyy x. yyyyyy Page 2 of 2

         Calculated estimates, prepared repair orders, and coordinated workflow among body shop personnel and painters.

         Ordered parts and supplies, monitored and enforced quality control, and effectively oversaw customer service issues to maximize satisfaction and referral/repeat business.

         Dispatched tow drivers and enforced completion of daily log sheets and DOT inspection logs.

Home Depot, Merriam, KS, 2000 to 2001

Head Cashier

         Delivered exceptional levels of customer service by supervising check-out operations, processing returns and exchanges, and maintaining front-end security.

         Applied solid leadership talents toward generating work schedules for cashiers, training and mentoring new hires, and delegating tasks and responsibilities to achieve peak levels of operational efficiency.

DLC Construction, Garden City, KS, 1998 to 2000

Owner / Operator

         Steered the complete spectrum of daily business operations from sourcing and soliciting new construction projects to selecting subcontractors and scheduling personnel and all project phases.

         Acquired performance bonds and certificate of liability insurance to adhere to contractual and legal obligations.

         Obtained building permits, equipment, tools and materials required for specific jobs while ensuring consistent alignment with budget parameters.

Finney Co. Sheriff Dept., Garden City, KS, 1996 to 1998

Corrections Officer

         Supervised all inmate activities inclusive of medication administration, meal distribution, commissary, and transportation, while constantly focusing on optimizing the health, safety, security, and well-being of facility population.

         Performed crisis intervention, de-escalated situations when necessary, and assuaged disruptive behavior to maintain safety of staff, visitors, and inmates.

         Maintained visitors log, inspected packages for contraband, and confiscated questionable items in accordance with policy and procedures.

Innovative Management Systems, Liberal, KS, 1993 to 1996

Construction Manager

         Governed daily construction operations including bid preparation, project scheduling, client relations, equipment acquisition and maintenance, OSHA compliance, and employee scheduling.

         Directed, coordination, and supervised between 25 and 75 employees per job.

         Reviewed bids from subcontractors, and thoroughly verified bonds, insurance, and references.

         Conducted weekly safety meetings and provided comprehensive training on new construction methods and procedures.

         Proficiently operated all heavy equipment such as skid steers, curb and gutter machines, and track hoes.

Associate of Applied Science in Business Management, Brown Mackie College, 2005

TVH Leadership Academy (currently enrolled)

Supervisory Skills Seminar, Padgett-Thompson

Certified EMS Provider, Garden City KS Fire Department

Extensive HAZMAT training

Fire Fighter 1 Certification

10-hour OSHA Training

CEC, DMAIC: Principles of Lean Manufacturing

Yyyyyy x. yyyyyy

INSERT DATE

NAME OF PERSON HIRING

TITLE

NAME OF ORGANIZATION

ADDRESS

CITY/STATE/ZIP CODE

Dear__________________:

I am currently seeking a challenging career opportunity as a (INSERT TARGET POSITION) and am submitting my resume for your review. In advance, thank you for your time and consideration.

In addition to a degree in business management, I offer significant employee leadership skills, outstanding expertise in all facets of sales and operations, and dynamic success in purchasing and supplier management. My extensive experience across project coordination, cross-functional team leadership, strategic planning, and customer service capacities certainly indicate my ability to amplify revenue growth and profitability in any environment. To complement these qualifications, I possess sharp skills in staff coaching, contract negotiations, and P&L management which are paramount as a (INSERT TARGET POSITION).

As a proactive contributor to your organization, you will find me to be a hands-on management professional committed to supporting you in achieving your objectives through outstanding adaptability, a collaborative work approach, and capabilities in fostering unified relationships with key stakeholders, both internally and externally. I am confident that I could be a valuable asset to (INSERT NAME OF ORGANIZATION), and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

Yyyyyy x. yyyyyy

DATE

CONTACT NAME

COMPANY NAME

ADDRESS

CITY/STATE/ZIP CODE

Dear ___________________:

I would like to thank you for providing me the opportunity to interview with you and discuss the exciting (INSERT TARGET POSITION) currently available with your company. Having gained a deeper insight into the position requirements and your objectives, I am confident you will find me to be a key player in achieving your goals.

As discussed, I am a self-motivated and dependable management professional eager to launch a successful career as a dedicated member of your team. I believe you will find my dynamic (LIST A FEW SKILLS OR QUALIFICATIONS RELEVANT TO THE POSITION) skills vital to your operations and look forward to contributing to your success.

Should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience. Again, thank you for the enlightening interview. I look forward to your response.

Sincerely,

Yyyyyy x. yyyyyy