Focused and enthusiastic Business and System Development Professional seeking a challenging

Team Management assignment

  Bachelor of Individualized Study, Human Services Management, gained from George Mason University in Fairfax, Virginia; Graduate Certificate in Leadership from Central Michigan University; licensed Registered Nurse; long-term experience in providing exceptional services supporting Peace Corps activities

  Expertise in designing/developing/modifying/implementing/supporting highly specialized software utilized to perform crucial screening and assessment activities for thousands of individuals annually; provide consultative support and advisement concerning internal business processes, collaboratively interfacing with array of organizational teams/leaders toward developing process improvements

  Highly skilled in providing training on new technology; also experienced in serving in Project Manager role in revising established forms/documentation, rewriting government-required forms, performing critical technical analysis and developing technical requirements, updating process flows and continually conducting system testing/assessment

  Employ excellence in developing and maintaining interpersonal working relationships to assure clear communication between array of involved entities to support interaction and continued quality improvement

Peace Corps, Washington, DC 2005 Present

Medical Screening Systems Analyst (2014-Present)

         Serve as informatics nurse supporting Peace Corps Office of Medical Services Pre-Service Screening Unit; manage screening business process including providing training/technical support, and hold responsibilities for designing/developing/implementing/supporting medical screening software utilized in working with thousands of cases annually.

         Collaborate with technical team/leaders/pre-service manager, assess screening business needs, plan technical tools and establish process improvement for screening/health information system; implement training for new technology including data principles/information documentation.

         Serve as Project Manager for review/revision of health history forms, author system logic/medical tasks, rewrite medical forms/OMB approval process requirements, and perform ongoing screening process technical analysis; develop screening technical requirements, update business process flow and perform system testing.

         As pre-service unit primary informatics nurse, ensure interaction between unit, OCIO and Health Informatics Unit and provision of user technical support for problem analysis/resolution; implement system improvement and troubleshooting, provide needed training, monitor system logic and review business processes.

Pre-Service Manager (2010-2014)

         Managed work performance of 20 nurses/five administrative staff/one business analyst tasked to provide occupational health screening/delivering of 3800+ applicants annually for overseas service; designed electronic pre-service screening program that complied with Federal/agency regulations, streamlined costs, improved service/health delivery, and developed an enhanced database for tracking Corps Volunteers.

         Responsibilities included identifying/disseminating screening requirements of business/clinical work process and medical clearance outcome criteria, and delivering requirements of conversion of off-the-shelf business tool to electronic medical record/screening tool.

         Expertly served as consultant/innovator/evaluator regarding case management, implementing revised clearance process for applicants/overseas assignments; was major contributor to transforming Peace Corps Volunteer Delivery system, stabilized pre-service unit into high-performing team, conducted staff training and continually ensured compliance with all regulatory/agency/professional standards.

         Provided HR/Administrative support, established performance guidelines/standards, supervised subordinates and assignments, developed informal as well as written performance reviews, designed improvement plans when indicated and reviewed/approved leave requests.

Lead Nurse Specialist (Clinical) (2010)

         Directed activities of pre-service team, processed cases for Office of Medical Services Screening Review Board, interfaced between screening team, VRS, Country Desk Officers, Peace Corps Medical Officer, medical providers, consultants and Agency; worked with Screening Manager/team leaders to maintain/improve processes and proposed methodologies for removing production barriers.

         Expertly facilitated development of team activities, interfaced with Volunteer and Recruitment/Selection Office regarding medical screening, balanced workload/tasks among personnel and provided HR functions including approving leaves, authoring performance appraisals and participating in new hire selection.

Occupational Health Nurse (2005-2010)

         Served in pre-screening section of Office of Medical Services to determine applicant eligibility for overseas service; reviewed records, laboratory reports and examination results and determined need for any follow-up information, initiating written/telephone requests.

         Based decisions on personal expertise, written guidelines and input from physicians/other SMEs; performed final pre-staging record screening and prepared needed documents, presented supporting information to Medical Review Board on individuals who had not met clearance and had appealed decision, and authored medical record screening review/documentation SOPs.

         Performed training/mentoring of new nurses, developed quality tool for reviewing records, held lead role in team tasked with launching electronic health status review form, reviewed kit outputs, and served as EEO counselor for American Diversity Program.

AspenMed Services (contract: Customs and Border Protection), Vienna, VA 2003 2005

Nurse Consultant

         Successfully evaluated pre-employment medical examinations, interpreted screening tests, referred individuals to specialists when necessary, and developed final screening recommendations; served as Case Manager for Return-to-Work/Fitness for Duty program and worked closely with medical professionals, management, labor, employee relations personnel and Department of Labor representatives to facilitate early intervention on any work-related injuries.

         Was responsible for developing written responses for any EEO-related activities and Congressional inquiries; developed cross-training manual and coordinated cross-training for Minneapolis Hiring Center pre-employment screening nurses.

Logistics Application, Alexandria, VA 2000 2003

Analyst/Coder

         Was responsible for evaluating adverse medical/clinical data from medical manufacturers, distributors, importers, user facilities and healthcare professionals; prepared documents for database uploading/electronic transmission to facilitate any needed regulatory actions. Received/processed adverse medical device reports by telephone from public and user facilities.

Central Michigan University

Graduate Certificate in Leadership, 2015

George Mason University, Fairfax, VA

Bachelor of Individualized Study, Human Services Management, 1994

Mount Carmel School of Nursing, Columbus, OH

Diploma, Registered Nurse, 1975

Registered Nurse, Commonwealth of Virginia, Multi-State Privilege xxx-xxx-xxxx (active)